Gamertag Issues

Discus and support Gamertag Issues in XBoX on Consoles to solve the problem; So today I’ve decided to change my gamertag because of the lack of capital letter at the beginning and the only way to do that is to change it... Discussion in 'XBoX on Consoles' started by flukemaster95, May 21, 2018.

  1. Gamertag Issues

    So today I’ve decided to change my gamertag because of the lack of capital letter at the beginning and the only way to do that is to change it completely then change it back to what it was with a capital letter. So I’ve gone through this process of changing
    it twice and my gamertag did not change and it’s charged me twice for both changes, is there any way this can be fixed?

    flukemaster95, May 21, 2018
  2. x3j3UKN
    x3j3UKN Guest
    Unable to add son to xbox one

    I have this exact same issue, spent hours yesterday on chat support, it has now been escalated. I can create new gamertag's on the console but dont really want to lose my sons existing gamertag.
    x3j3UKN, May 21, 2018
  3. MarkyPancake
    MarkyPancake Guest
    HELP - DLC not accesible

    Just to add to this, DRM based content is issued with two licenses, one to the console ID and one to the Gamertag that downloaded it, so to use this content on another console the Gamertag that downloaded it must be signed into Live, whereas all profiles can use it on the original console, unless you transfer the licenses with the DRM tool of course.
    MarkyPancake, May 21, 2018
  4. ngocphi
    ngocphi Guest

    Gamertag Issues

    you do have a capital F in front of your name
    ngocphi, May 21, 2018
  5. Ah sorry I do, just found, out everywhere else is still displaying a lower case so I was unaware.
    flukemaster95, Nov 1, 2018
  6. onyxishere Win User

    Gamertag issue

    People are taking tag names all the time so it's entirely possible that those were taken before you selected the option to use it.

    However, a more likely answer is that although the message says that those names are available for Xbox Live they have been used elsewhere within the Microsoft family. Once a tag has been used in one service it cannot be used in another.
  7. Innerspace HQ Win User

    Gamertag issue

    That's actually a great workaround, particularly given you can delete the old e-mail once it becomes the alias.

    Thanks very much for your help!
  8. Innerspace HQ Win User

    Gamertag issue

    Thanks! I think I can probably still do that, I'd just like to remove the old name, it's about 20 years old and the E-Mail reflects the maturity of a 12 year old. I'll give that a bash as a work around.

    If anybody else knows a better way I'd be glad to hear it but I'll try that for now. Thank you! :)
  9. WPAK Win User

    Gamertag Issue

    Hi there,

    I'm afraid it's not possible to just delete a gamertag, it needs to be moved to a different email address.

    To switch an account to a different email address please see the steps on this link:

    But since there already is a gamertag present, you will also need to check this link:

    It has all the steps on how to move accounts around when there already is an xbox live account present.

    Be aware that some steps have requirements like the need to be on a console without being redownloaded for at least 30 days etc.

    Let us know the results
  10. ngocphi Win User

    Gamertag issue

    And FYI you can also use Skype on xbox if you have kinect

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