Gamertag wont change

Discus and support Gamertag wont change in XBoX Accessibility to solve the problem; I have changed my gamertag from the auto one that xbox gave me but it still wont change after a month. I tried logging out and back in but still it... Discussion in 'XBoX Accessibility' started by Indaglo, Sep 17, 2021.

  1. Indaglo
    Indaglo Guest

    Gamertag wont change


    I have changed my gamertag from the auto one that xbox gave me but it still wont change after a month. I tried logging out and back in but still it wont work, I even uninstalled the xbox app and nothing.... why and what do I have to do?

    :)
     
    Indaglo, Sep 17, 2021
    #1
  2. IxI OuTLawZ IvI Win User

    Gamertag wont change.

    You Need To Update Your Billing Information or Go To System Settings Go To Your HardDrive Your Using And Click X And Clear System Clache or Delete Profile Only And Try Redownload It also you might need to go sign in on xbox.com And Change It to U.S and itll
    work .
  3. Misses Quinzel Win User

    Gamertag wont change

    Hey there, Mourinho!

    I'm sorry to see any issues! If you paid for the gamertag change and it never happened, you will need to
    contact us via phone or chat support to get that refunded and attempt it again. We are unable to assist with this issue due to security reasons.

    If you have any other concerns, please let me know! I'm happy to help where I can. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
  4. chris3534 Win User

    gamertag wont change

    should be instant normally? also restarted my xbox and removed the profile and readded it.
  5. XBF Mohammed C Win User

    Gamertag wont change

    Hello Indaglo

    Sorry to hear about that, you will need to contact our support for further assistance: Xbox support

    If you come across any issues requesting a call back or live chat on the Xbox support website, I recommend visiting Microsoft Virtual Agent

    Then just type in “agent” and select the issue.

    Select either of the option “Call me back” or “chat”

    If you are still unable to get hold of a live agent, try this link : Contact us - Microsoft Support
  6. maxen Win User

    Gamertag wont change.

    Go to https://commerce.microsoft.com

    It sounds like you need to add more information to your account - like a billing address, which should match your account region and physical location.
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