games bought previously

Discus and support games bought previously in XBoX Games and Apps to solve the problem; I have bought a xbox one digilal i have signed in but none of the games i bought preveusly are avalible when i go in to games n apps there are no games... Discussion in 'XBoX Games and Apps' started by philkerr1, Mar 20, 2020.

  1. philkerr1
    philkerr1 Guest

    games bought previously


    I have bought a xbox one digilal i have signed in but none of the games i bought preveusly are avalible when i go in to games n apps there are no games listed but when i sign in on the website the games i bought are listed there

    :)
     
    philkerr1, Mar 20, 2020
    #1
  2. {Parity} Win User

    games bought previously

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  3. onyxishere Win User

    Previously bought content no longer showing as bought or previously downloaded.

    DxG sorry to hear it. If it is not on the list or listed as purchased at commerce.microsoft.com and you are certain that you purchased it on the account you are posting with then you should contact phone support for more assistance. If you live in North
    America dial 1-800-469-9269

    Xermilion your issue sounds different from the one in this thread. Can you please create a new one detailing your issue exactly for more assistance? Thank you.
  4. Xermilion96 Win User

    Previously bought content no longer showing as bought or previously downloaded.

    Hi, I have a problem because today I bought Assassin's Creed IV and a list of recent transactions is written that the transaction was successful, but here there is a problem because I can not download this game on my Xbox 360. I'm sorry if I made a mistake
    somewhere but very nervous. Please reply as soon as possible.
  5. Mitchell Gralak Win User

    Previously bought content no longer showing as bought or previously downloaded.

    I've looked through every reference already for all purchase history on both the Xbox and online. Nothing. This is the only account I have ever used or bought anything on so that isn't possible. I never licensed transferred with anyone, or recovered someone
    else's profile who owned it. I'm stumped.
  6. onyxishere Win User

    Previously bought content no longer showing as bought or previously downloaded.

    Sorry to hear it. If the full game does not show up in your download history (Settings>Accounts>Download History on the Xbox 360) then perhaps it was originally purchased and downloaded using a different gamertag.

    You can check your past purchases at commerce.microsoft.com. That website shows all purchases made on your account since it was created.
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