Games going missing from library

Discus and support Games going missing from library in XBoX Games and Apps to solve the problem; So I logged in to my console today to find almost 20 games uninstalled from my console. 11 were in ready to install but the rest arent. My debit card... Discussion in 'XBoX Games and Apps' started by Astral Winter, Sep 7, 2019.

  1. Games going missing from library


    So I logged in to my console today to find almost 20 games uninstalled from my console. 11 were in ready to install but the rest arent. My debit card that i have on file just expired so i thought maybe they are just gamepass games or past free with gold
    games but they werent. Just random games that i had bought. Ive never had this happen in the 6 years that ive had my xbox account. Would i be able to get some sort of login history with my xbox account and maybe and ip address or something? Or is this just
    my xbox plotting against me?

    :)
     
    Astral Winter, Sep 7, 2019
    #1
  2. Geth Win User

    Games going missing from library

    Its most likely a corruption error in the saves or download itself.

    You can most likely visit the game store to view the games you don't see and redownload them.

    If it asked for a purchase directly, you may need to contact Xbox support directly.
  3. Exodus Scalpel Win User

    Games going missing from library

    Try performing a hard reset. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  4. MRWindowLover Win User

    Thumbnails from game library missing

    All the cover-art needs to be locally stored c'mon MS it's not rocket science
  5. Irixion Win User

    Thumbnails from game library missing

    > Microsoft doing anything to improve customer experience. This is ridiculous. Absolutely ridiculous.

    Can we get our pins fixed too while we're at it? They literally stack on absolutely useless features and leave the features that actually need fixing, completely broken. PINS HAVE BEEN BROKEN SINCE THEY LAUNCHED. FIX THEM. FIX CACHING. IT'S NOT ROCKET SCIENCE.
    STOP TRYING TO JAM IN USELESS FEATURES THAT NO ONE WANTS.
  6. entexman Win User

    Thumbnails from game library missing

    The problem with icons missing for games is back with the latest dashboard update. Can Microsoft please implement a better solution for displaying game art? It is very sloppy looking and makes the system appear to be broken. Please allow the XBox 360 console
    to cache images locally in case XBox Live is having problems rendering images.
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Games going missing from library

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