Games Installation Disappearing

Unfortunately the games disappear from both Install and Ready to Install lists

Hello XBF Leo G,

Thanks for your reply!

Actually there is no error message. I played the game on a day, and in the next day I had to download the game again. The game still appears in the left side of the Xbox App as installed. But when I click on it, it starts the download instead of launching
the game.

I'm not facing any installing issue and I'm using Xbox (Beta).

Hello LucasRodolfo,

Thank you for posting on the Xbox forums. We need a little more information to make sure that we provide the correct solution. Are you receiving an error message or error code when you attempt to download the games? Does this issue occur when you attempt
to install the games from the Microsoft Store app, the Xbox Console Companion app, the Xbox (Beta) app or all of them? We have a support article that provides solutions for

game installation issues on Windows 10. Be sure to let us know the results LucasRodolfo!

The problem is games disappear out of installed and ready to install on my xbox all the time and i constantly have to go find them in the store and hit “Install” so that it adds back to my tabs. And its not like it doesnt know if i own it cause its says
“install”, not “buy”, some games just disappear randomly.

That is correct. Both CoD and DR3 have disappeared from my Games and Apps section. I have tried to re-install but they either stop installing at some point or simply disappear after re-installing. They don't even try to re-add the updates either.

I am just lost on what can be done.