Games Pass Ultimate bug

Discus and support Games Pass Ultimate bug in XBoX Sales and Promo to solve the problem; So i recently bought ultimate for the gold as i did not have any and i wanted it for the sales that were going on. So i buy it and when i go to buy the... Discussion in 'XBoX Sales and Promo' started by Z3R0 X8, Jun 23, 2019.

  1. Z3R0 X8
    Z3R0 X8 Guest

    Games Pass Ultimate bug


    So i recently bought ultimate for the gold as i did not have any and i wanted it for the sales that were going on. So i buy it and when i go to buy the game i wanted it says you cant process it. I've called support and they said they needed my bank to
    authorize my purchase but my bank had explained that i had no purchase but the games pass ultimate which had already gone through and was paid for. So i had the gold but couldnt buy anything else.

    :)
     
    Z3R0 X8, Jun 23, 2019
    #1
  2. Miku Sakuya Win User

    Can't purchase Ultimate Game Pass- Try again later

    Ultimate game pass has had quite a bit if bugs since PC launch I would try waiting a bit really
  3. SpiffyCorpse Win User

    Games Pass Ultimate bug

    Sometimes waiting is the easiest fix! If it's still not working tomorrow, perhaps get Support to give you a callback and see what's going on.
  4. Z3R0 X8 Win User

    Games Pass Ultimate bug

    Yeah i did. So i guess ill just wait then.
  5. SpiffyCorpse Win User

    Games Pass Ultimate bug

    I agree that it sounds like a bank issue. Are you getting a specific error message when you try and make a purchase?
  6. Z3R0 X8 Win User

    Games Pass Ultimate bug

    It says "were having trouble processing your payment and we'd like to get it sorted out".
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Games Pass Ultimate bug

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