Games Pass Ultimate bug

Discus and support Games Pass Ultimate bug in XBoX Sales and Promo to solve the problem; So i recently bought ultimate for the gold as i did not have any and i wanted it for the sales that were going on. So i buy it and when i go to buy the... Discussion in 'XBoX Sales and Promo' started by Z3R0 X8, Jun 23, 2019.

  1. Z3R0 X8
    Z3R0 X8 Guest

    Games Pass Ultimate bug


    So i recently bought ultimate for the gold as i did not have any and i wanted it for the sales that were going on. So i buy it and when i go to buy the game i wanted it says you cant process it. I've called support and they said they needed my bank to
    authorize my purchase but my bank had explained that i had no purchase but the games pass ultimate which had already gone through and was paid for. So i had the gold but couldnt buy anything else.

    :)
     
    Z3R0 X8, Jun 23, 2019
    #1
  2. SpiffyCorpse Win User

    Games Pass Ultimate bug

    Sometimes waiting is the easiest fix! If it's still not working tomorrow, perhaps get Support to give you a callback and see what's going on.
  3. Z3R0 X8 Win User

    Games Pass Ultimate bug

    Yeah i did. So i guess ill just wait then.
  4. SpiffyCorpse Win User

    Games Pass Ultimate bug

    I agree that it sounds like a bank issue. Are you getting a specific error message when you try and make a purchase?
  5. Z3R0 X8 Win User

    Games Pass Ultimate bug

    It says "were having trouble processing your payment and we'd like to get it sorted out".
  6. GetOuttaMyTree Win User

    Games Pass Ultimate bug

    Out of interest did you get an error code to or just this message?
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Games Pass Ultimate bug

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