Games with Gold free games not moving to Ready to Install after deletion

Discus and support Games with Gold free games not moving to Ready to Install after deletion in XBoX Games and Apps to solve the problem; Games that I have downloaded through Xbox Live Gold's free Games with Gold are not moving to the Ready To Install tab if I delete the game.... Discussion in 'XBoX Games and Apps' started by Team211, Aug 9, 2019.

  1. Team211
    Team211 Guest

    Games with Gold free games not moving to Ready to Install after deletion


    Games that I have downloaded through Xbox Live Gold's free Games with Gold are not moving to the Ready To Install tab if I delete the game. Furthermore, if I go to the game's page in the Xbox Store, the game does not recognize that I "own" it.

    I'm not sure when exactly this started, but I was clearing space today on my hard drive and found at least 3 titles where this has happened.

    The only thing that has changed recently is that I upgraded to Game Pass Ultimate. As I understood it though, this program would keep the benefits of Xbox Live Gold as well as adding Game Pass. Am I misunderstanding? Does Ultimate give up the "ownership"
    of the free games? I can still download each month's free games with Gold. If I delete them, will I lose access the next month?

    Anyone else having this problem?

    :)
     
    Team211, Aug 9, 2019
    #1
  2. XBF Brad A Win User

    Games with Gold free games not moving to Ready to Install after deletion

    Hi Team211,

    Thanks for the update. As there has been a purchase and content usage service alert on and off the today and yesterday. This can affect games showing up on the console. We recommend to wait after the service alert and see if they all show as normal. Any
    game with gold that you got previously should show in the gold section. Remember that if you do not have gold, you will lose access to all games with gold until you get the subscription back.

    Thanks,

    Brad
  3. WPAK Win User

    Games with Gold free games not moving to Ready to Install after deletion

    Hi there,

    Ultimate should act the same way as Gold itself.

    Just to be sure can you try a Power Cycle via steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

    http://support.xbox.com/en-us/xbox-one/console/power-cycle-console


    Also be sure to check if the games show at the Gold Ready to Install section in My Games & Apps

    Let us know the results
  4. Team211 Win User

    Games with Gold free games not moving to Ready to Install after deletion

    I will try the power cycling.

    Since my post, I have been able to download some of the Gold games I "own" via the store. However, while deleted, they were still not in my Ready to Install section (neither the "regular" one or the Gold Ready to Install).

    After power cycling, I will check to see if they appear in Ready to Install. I will also test it by deleting a Gold game and seeing if it moves to the appropriate area.

    Thanks for the reply.
  5. H3PA80R Win User

    Xbox Games with Gold

    To get the games with gold you have to "purchase" them trough the store or website. They will apear in the ready to install section after that, if you decide to not install them directly after the "purchase" or after deleting them.

    Hope that helps.
  6. Airdair1 Win User

    Buying through Xbox Live store.

    After deletion, the games will be in the "ready to install" section, located in"My games & apps" I currently have 117 games ready for install.
Thema:

Games with Gold free games not moving to Ready to Install after deletion

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