Games with gold issue

Discus and support Games with gold issue in XBoX Sales and Promo to solve the problem; I'm trying to figure out why The Final Station is showing as unavailable in the Microsoft store. I can see it listed as this half of Games with Gold,... Discussion in 'XBoX Sales and Promo' started by Kragoth133, Nov 22, 2019.

  1. Kragoth133
    Kragoth133 Guest

    Games with gold issue


    I'm trying to figure out why The Final Station is showing as unavailable in the Microsoft store. I can see it listed as this half of Games with Gold, but there is no button to download it, instead it says it is unavailable. In Australia.

    :)
     
    Kragoth133, Nov 22, 2019
    #1
  2. XBF Lance J Win User

    Issue with games with gold

    Hey 1CA,

    Thank you for responding! I see you are having a difficult time setting up a call with one of our phone representatives, please follow these instructions on our

    Xbox Support site:


    1. Choose a Category: Xbox One
    2. Ask as a question: see other options
    3. Pick a topic: Set up my Xbox One console
    4. These usually help: Show contact options
    5. Contact us: Request a call form support
    Hope this helps! :D
  3. Airiak Win User

    Issue with games with gold

    You may want to request a call from support.
  4. 1CA Win User

    Issue with games with gold

    I located the error messages and codes section but was unable to find the "show contact options" option. Am i just missing something here or did microsoft move it for some reason.
  5. XBF Erick C Win User

    Issue with games with gold

    Hey there!

    Sorry to hear you are running into these problems with the games you acquired through Games with Gold. Now although these games might not appear in your Order History you can always pull them up through
    www.account.xbox.com/mygames Once you click on the link go ahead and log into your account and see if the game appears in here.

    If you see the game I would advise you contact
    Xbox Customer Support
    to see if they are able to pull up more information on the game itself.

    I hope this helps.
  6. BrentTisher Win User

    Issue with Games with Gold

    Im having the same problem with the same game as well
Thema:

Games with gold issue

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