Games with Gold issues

Discus and support Games with Gold issues in XBoX Games and Apps to solve the problem; I've had an xbox live account for over 17 years and as long as there has been "Games with Gold" I have been downloading them. Although I've never... Discussion in 'XBoX Games and Apps' started by DudeWheresMyDL, Mar 4, 2020.

  1. Games with Gold issues


    I've had an xbox live account for over 17 years and as long as there has been "Games with Gold" I have been downloading them. Although I've never gotten around to getting an xbox one I still enjoy playing my 360 and i used to be able to get the free games
    by simply clicking on them in my 360 dashboard but now that does nothing (The free 360 game downloads but the two xb1 game links do nothing) For like a year or so I've had to log in via computer to get the xb1 games attached to my account so I can play them
    in the future if I update my console. So now when I go online it lists one of this months games as like $33 off, but still has a cost of $33 when it is supposed to be free. I was able to download Batman, but the other game wants me to pay. I really wish
    the free games just automatically became part of my library... The only games I am missing over the years are the ones that gave me a
    [Mod Removed - See Guidelines] of a time to download so I just gave up. Why can't I add them via 360 dashboard anymore? I know I can't play them but they should still go onto my account without a hitch.

    :)
     
    DudeWheresMyDL, Mar 4, 2020
    #1
  2. XBF Lance J Win User

    Issue with games with gold

    Hey 1CA,

    Thank you for responding! I see you are having a difficult time setting up a call with one of our phone representatives, please follow these instructions on our

    Xbox Support site:


    1. Choose a Category: Xbox One
    2. Ask as a question: see other options
    3. Pick a topic: Set up my Xbox One console
    4. These usually help: Show contact options
    5. Contact us: Request a call form support
    Hope this helps! :D
  3. Airiak Win User

    Issue with games with gold

    You may want to request a call from support.
  4. 1CA Win User

    Issue with games with gold

    I located the error messages and codes section but was unable to find the "show contact options" option. Am i just missing something here or did microsoft move it for some reason.
  5. XBF Erick C Win User

    Issue with games with gold

    Hey there!

    Sorry to hear you are running into these problems with the games you acquired through Games with Gold. Now although these games might not appear in your Order History you can always pull them up through
    www.account.xbox.com/mygames Once you click on the link go ahead and log into your account and see if the game appears in here.

    If you see the game I would advise you contact
    Xbox Customer Support
    to see if they are able to pull up more information on the game itself.

    I hope this helps.
  6. Jayhab4real Win User

    Games with gold issue

    I've seen this issue a number of times with players in Australia. This solution has worked for those who had the unavailable message on their consoles:

    Remote install it from here:

    https://www.microsoft.com/en-gb/p/the-final-station/bx8hv1b694pc?SilentAuth=1

    You may see it come up as purchasable only; you'll need to sign in and then refresh the page, it will then be free and you'll see the "get" button instead!
Thema:

Games with Gold issues

Loading...
  1. Games with Gold issues - Similar Threads - Games Gold issues

  2. Batman TellTale Season 1 Games With Gold Download Issues

    in XBoX Games and Apps
    Batman TellTale Season 1 Games With Gold Download Issues: When season 1 was up for grabs, I added it to my games like any other one, but now that I want to play it I can't get any episodes beyond the 2nd one. Episode 1 & 2 downloaded, but they're asking...
  3. Games with gold issue

    in XBoX Sales and Promo
    Games with gold issue: I'm trying to figure out why The Final Station is showing as unavailable in the Microsoft store. I can see it listed as this half of Games with Gold, but there is no button to download it, instead...
  4. Ninja Gaiden 3 Games with Gold issue

    in XBoX Games and Apps
    Ninja Gaiden 3 Games with Gold issue: Ninja Gaiden 3 is now for free for Gold members. However, I am getting a "This offer is not valid in your region." error message. I live in the United States. My Xbox One is from the United...
  5. Hitman Season 1 September Games with Gold Issue

    in XBoX Games and Apps
    Hitman Season 1 September Games with Gold Issue: Hello how are you? I had downloaded the free games with gold hitman the complete first season in September and i went to play it today and strangely the only package available is Sapienza and of...
  6. Issue with games with gold

    in XBoX Games and Apps
    Issue with games with gold: A few months ago i downloaded dead space 1 using the games with gold offer on xbox live gold. Recently i tried to launch the game only to receive an error message stating that i need to renew my...
  7. Games with Gold unpurchasing issue

    in XBoX Games and Apps
    Games with Gold unpurchasing issue: I downloaded both Saint Row IV and WWE 2k16 when they were free for download with gwg. However, now when I try to launch them, I get the error saying that I didn't purchase it. I was able to play...
  8. Issue with Backwards Compatible/Games with Gold access

    in XBoX Accessibility
    Issue with Backwards Compatible/Games with Gold access: Okay. My old Credit card recently expired. I removed it and have added my wife's current one and also linked my paypal as well. I myself do not currently have a personal account (recently moved to...
  9. Xbox Live Gold trial 14 days - free game redeem issue

    in XBoX on Consoles
    Xbox Live Gold trial 14 days - free game redeem issue: Hello, Recently I got a new Xbox One S and along with it came a 14-day trial of Xbox Live Gold subscription. While I could successfully get Battlefield 1 and Race the Sun which are for X1, I...
  10. Free games with gold, downloading issue

    in XBoX on Consoles
    Free games with gold, downloading issue: Hi there, when I sign in to xbox.com on my tablet I can see the free games available for this month but I can't install them from the tablet. One message (for Xbox 360 game) says it looks like I...