Games won't start... Shows up startup screen and closes itself to Home Screen

Discus and support Games won't start... Shows up startup screen and closes itself to Home Screen in XBoX on Consoles to solve the problem; I own Xbox One. I am using this from last 4 years. Recently i could not use it for 6 months or so. It was sitting idle in power off state. Last week i... Discussion in 'XBoX on Consoles' started by Prasad N Bhat, Mar 26, 2020.

  1. Games won't start... Shows up startup screen and closes itself to Home Screen


    I own Xbox One. I am using this from last 4 years. Recently i could not use it for 6 months or so. It was sitting idle in power off state.

    Last week i switched it on and it said to update and i updated. After updating it is not launching any games. It shows up the initial screen and and goes black screen and returns to home screen. I have tried with "Just Dance 2016" and "GTA 5". If I install
    any free less intense games the console plays without any issues. It can open other apps like internet explorer and skype

    I have tried every possible solution which i found on internet

    1. Restarting power cycle

    2. Resetting the network MAC address

    3. Clear the game cache, reserved space etc

    4. Uninstall, reinstall game

    5. Factory reset (2 times)

    Nothing seems to work. When tried to call Microsoft support center the eait times are always 50 to 60 minutes

    As I have lost all hopes, posting this here as a last try. If anybody got any suggestions would be great

    :)
     
    Prasad N Bhat, Mar 26, 2020
    #1
  2. zmaster2XXX Win User

    Games won't start... Shows up startup screen and closes itself to Home Screen

    Are there any pending updates? OS or software? Sometimes those prevent launching.
  3. brandiesel1 Win User

    Games won't start... Shows up startup screen and closes itself to Home Screen

    Your console isn't part of the preview program is it? If it is, remove it.
  4. Prasad N Bhat Win User

    Games won't start... Shows up startup screen and closes itself to Home Screen

    Its installed on internal hard drive... ( Did not knew that games can be installed to external HDD)

    The thing is if I install any free non intense games... they play OK..... Its the games like Just Dance, GTA 5 such games they play the intro part and just comes back to home screen
  5. Tarnend Win User

    Games won't start... Shows up startup screen and closes itself to Home Screen

    are the games installed on an external drive or the internal one, if on an external then move to internal and try again, if on internal then move to external and try again, to see if its a drive issue, if thats possible that is.
  6. Prasad N Bhat Win User

    Games won't start... Shows up startup screen and closes itself to Home Screen

    Yes.... I tried that.... Same stuff repeats...

    It used to work all good... Not sure what went wrong.... Not sure how to find if this is an issue with internal hardware
Thema:

Games won't start... Shows up startup screen and closes itself to Home Screen

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