Gaming Service Wont Install. Error: 0x80073D26

Discus and support Gaming Service Wont Install. Error: 0x80073D26 in XBoX on Windows to solve the problem; Where do I start. I first fixed an issue with windows update services, it wouldn't update. Now I'm uptoday and that's working fine, next, installed... Discussion in 'XBoX on Windows' started by Rory ARea, May 30, 2020.

  1. Rory ARea
    Rory ARea Guest

    Gaming Service Wont Install. Error: 0x80073D26


    Where do I start.

    I first fixed an issue with windows update services, it wouldn't update. Now I'm uptoday and that's working fine, next, installed Xbox Beta PC. Issue there at first, resolved. Now its installed and asks me to download gaming services. It starts to install
    but stops then breaks after downloading, just as it starts installing.

    I get the 0x80073D26 error code. I have tried everything I can find online. See below what I've tried:

    Resetting both the store and the xbox app, as well as manually uninstalling the xbox app and trying to use the installer.

    Clearing the Store Cache using the wsreset command.

    Clean Boot, with no antivirus or firewall.

    I've also tried a command line in powershell admin. "get-appxpackage Microsoft.GamingServices remove-AppxPackage -allusers"

    followed by: "start ms-windows-store://pdp/?productid=9MWPM2CQNLHN" at which point I hit 'install' and I get the same issue.

    Ive even tried disabling update services, then changing the SoftwareDistribution folder to SDold, rebooting, trying again, still doesn't work.

    Next step which I believe to be quite risky, change permissions on the windowsapps folder, delete the gaming services folder from within. Try the installation again. But this could be really bad from what I've seen and could set me back more than where I
    am now.

    Please, anyone who can help, I'd appreciate it.

    After this I'll have to reset windows or something.

    Cheers,

    :)
     
    Rory ARea, May 30, 2020
    #1
  2. Kevin Andrews
    Kevin Andrews New Member
    Anyone having this issue, after hours of frustration with this, finally have it working.

    Do not, as you may be advised reformat and clean install Windows as its not necessary, as are most of the possible solutions that I have seen in various posts.

    The main issue with Gaming Services is keys in the registry including ghost service entries in the registry, there is a version mismatch, if you ever get this error no matter what you try as long as they are there it will never install, thereby rendering your Game Pass Ultimate experience virtually useless.

    When I first got this error "0x00000001", I reset Gaming Services, that then caused another error "0x80073D26", that's when I found the services in task manager which were effectively ghost entries doing nothing.

    Firstly I reset Gaming Services, then proceeded with the following:

    1. Go to C:\Program Files\WindowsApps find 2 gaming services folders, take ownership and delete.

    2. Open RegEdit as an administrator and delete the following:

    Keys.
    [HKEY_USERS\.DEFAULT\Software\Classes\Local Settings\MrtCache\C:%5CProgram Files%5CWindowsApps%5CMicrosoft.GamingServices_2.45.11001.0_x64__8wekyb3d8bbwe%5Cresources.pri]
    [HKEY_USERS\.DEFAULT\Software\Classes\Local Settings\MrtCache\C:%5CProgram Files%5CWindowsApps%5CMicrosoft.Gamingservices_2.45.11001.0_x64__8wekyb3d8bbwe%5Cresources.pri\1d6937194966bce]

    Services.
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

    The version numbers may be different depending on what you have installed.

    3. Restart your PC.

    4. Once restarted open Microsoft Store find Gaming Services and install, it will now work.

    Hope this helps.

    Microsoft however your updating or installing gaming services, it has the potential to fail, if it fails the user is stuffed, took me hours to resolve this, the only advice I had was to, use PowerShell, reset various apps or to reformat and clean install, which for the majority of users is not an option, fix it.
     
    Last edited: Sep 27, 2020
    Kevin Andrews, Sep 26, 2020
    #2
  3. xboxuser1234
    xboxuser1234 New Member
    I had the same issue, even after windows 10 reset. I was able to use only partial steps from Kevin Andrews to get it to work:

    Open RegEdit as an administrator and delete the following:
    Services.
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

    Reboot PC

    This alone resolve my issue, no fuddling with windows app user permissions or deleting folders, just deleting the two reg keys.
     
    xboxuser1234, Jan 10, 2021
    #3
  4. Daemon Ookami Win User

    Code: 0x80073D26. Can't download gaming services on windows store.

    Now it gets to Installing then error code 0x80073D26.
  5. XBF Ihssane Z Win User

    xbox game pass/ installation problem

  6. XBF Aicha T Win User

    Can't download games from ms store

  7. XBF Aicha T Win User

    Accidently said no to something

  8. XBF Ihssane Z Win User

    error 0x00000001

Thema:

Gaming Service Wont Install. Error: 0x80073D26

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