Garantie manette Elite [Translate] Elite controller warranty

Discus and support Garantie manette Elite [Translate] Elite controller warranty in XBoX Accessibility to solve the problem; Bonjour, Je vois envoyer ma manette au SAV pour échange, mais je n'est pas bien compris si je dois envoyer SEULEMENT la manette, ou si je doit... Discussion in 'XBoX Accessibility' started by ChocRaven, Apr 21, 2019.

  1. ChocRaven
    ChocRaven Guest

    Garantie manette Elite [Translate] Elite controller warranty


    Bonjour,

    Je vois envoyer ma manette au SAV pour échange, mais je n'est pas bien compris si je dois envoyer SEULEMENT la manette, ou si je doit envoyer les BMD, palettes et joystick avec.

    Merci.

    [Translate by Mod]

    Hello

    I see sending my controller to SAV for Exchange, but I'm not well understood if I have to send only the controller, or if I have to send the BMD, paddles and joystick with.

    Thank you.

    :)
     
    ChocRaven, Apr 21, 2019
    #1
  2. XBF Felixx P Win User

    Garantie manette Elite [Translate] Elite controller warranty

    Hello
    ChocRaven
    !

    Thanks for reaching out to Xbox forums support

    I would suggest contacting Xbox Support by phone or chat to see if your Elite controller is available for replacement.

    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    If it is available for replacement, you will need to cover the cost for shipping to the repair center

    Only send in the controller... Do not send in the parts / accessories.



    I hope this helps a bit more.

    Felix

    Xbox forums support
  3. {Parity} Win User

    Garantie manette Elite [Translate] Elite controller warranty

    All you have to send is the controller. Keep in mind that is must still be under warranty or there are no repair options.
  4. Misses Quinzel Win User

    Manette elite [Translation: Elite controller]

    Hey there, Epic!

    I'm sorry to see any issues with the Accessories app! We are an English only support forum, and as such our forums are currently only in English. Hopefully translations are not interfering with our work together. ;)

    Our
    Elite controller configuration guide
    explains what each option controls in the app itself. You mention "radial calculation" - Do you mean the ability to adjust the thumbsticks for the full range of movement? If not, let me know what you mean so that I can
    work with getting you the answer you need on that.

    As for new configurations, please post up the suggestion for that on our
    Feedback site
    (also English-only). We do not have plans at this time to release new configurations, however the Feedback site is the place you will want your voice heard.

    Let me know on the radial calculation, and if you have any other concerns! We'll work together to sort it all out. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  5. Boombaa Win User

    problème manette Xbox one [Problem Controller Xbox One ]

    Salut,

    Ce que kelsley dit c'est qu'il faut faire dépanner ou remplacer la manette gratuitement si cette dernière est toujours sous la garantie des 90 jours.

    Translation: [Hello

    What Kelsley says is that you have to troubleshoot or replace the controller for free if it is still under the warranty of 90 days.]
  6. XBF Ezra G Win User

    Manette Elite (Elite Controller)

    Hi Thibaud,

    Thanks for your response, if there are any issues creating an order online feel free to request a callback from an agent. Just visit the
    Contact Us
    portal, choose the Xbox One, Click No Thanks upon option for virtual agent, Select
    Controllers, and choose Request a call from Support.

    I hope this information helps, thanks again!
Thema:

Garantie manette Elite [Translate] Elite controller warranty

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