garantie x box one (manette) [Translation-xbox one warranty (controller)]

Discus and support garantie x box one (manette) [Translation-xbox one warranty (controller)] in XBoX on Consoles to solve the problem; bonjour ma manette ne veux pas ce connecter en BT, j essaye de résoudre le problème avec le système d'aide, mais cela ne change rien, je peux... Discussion in 'XBoX on Consoles' started by mickaelcopreau, Sep 4, 2019.

  1. garantie x box one (manette) [Translation-xbox one warranty (controller)]


    bonjour ma manette ne veux pas ce connecter en BT, j essaye de résoudre le problème avec le système d'aide, mais cela ne change rien,

    je peux échanger encore sous garantie , quand je rentre mes coordonnés

    ,ca me dis que c'est ce qui est le plus possible et de contacter le support d'aide,

    et quand je le répète l operation ca recommance tous le temps , question ,reponse ,centre d aide impossible , encore centre d aide ,encore impossible

    [Translation-hello my controller does not want to connect in BT, I try to solve the problem with the help system, but that does not change anything,

    I can trade again under warranty, when I enter my details

    , it tells me that it is what is the most possible and to contact the support of help,

    and when I repeat the operation it rechecks all the time, question, answer, help center impossible, still help center, still impossible]

    :)
     
    mickaelcopreau, Sep 4, 2019
    #1
  2. G v zauBerBerg Win User

    garantie x box one (manette) [Translation-xbox one warranty (controller)]

    Hi mickaelcopreau,

    sorry to hear of your controller problem but at the moment something is "LOST IN TRANSLATION!!!"

    So maybe you can give us mor Information. Have you tried to connect the controller via USB to your XBOX. Is your controller Uptodate??

    If you do not know how: Update controller

    Did you register your Xbox One console online at Microsoft Device Support???

    Hope this helps
  3. XBF Diego M Win User

    garantie x box one (manette) [Translation-xbox one warranty (controller)]

    Hi mickaelcopreau,

    Thank you for posting on the Xbox forums.

    You first need to make sure that you register your Xbox One console online at
    Microsoft Device Support
    because without doing that first, you won't be able to create a service order for your controller. If you continue to get errors after doing that, then you need to try using different devices or different browsers to create the
    order online.

    If for whatever reason you still cannot create the order from home, then you will need to contact Xbox Customer Support to help you because we cannot create service orders on the forums.

    1. Contact us here
    2. Select Xbox One
    3. Select See other options
    4. Select Payment & billing under Account management
    5. Select show contact options and go to step 4
    6. Select Request a call from Support if available within hours of operation or there should be a number for you to call and hours of operation for your region

    I hope this helps!
  4. XBF Felixx P Win User

    Garantie manette Elite [Translate] Elite controller warranty

    Hello
    ChocRaven
    !

    Thanks for reaching out to Xbox forums support

    I would suggest contacting Xbox Support by phone or chat to see if your Elite controller is available for replacement.

    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    If it is available for replacement, you will need to cover the cost for shipping to the repair center

    Only send in the controller... Do not send in the parts / accessories.



    I hope this helps a bit more.

    Felix

    Xbox forums support
  5. {Parity} Win User

    Garantie manette Elite [Translate] Elite controller warranty

    All you have to send is the controller. Keep in mind that is must still be under warranty or there are no repair options.
  6. Boombaa Win User

    problème manette Xbox one [Problem Controller Xbox One ]

    Salut,

    Ce que kelsley dit c'est qu'il faut faire dépanner ou remplacer la manette gratuitement si cette dernière est toujours sous la garantie des 90 jours.

    Translation: [Hello

    What Kelsley says is that you have to troubleshoot or replace the controller for free if it is still under the warranty of 90 days.]
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garantie x box one (manette) [Translation-xbox one warranty (controller)]

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