Gears 5 pre-load

Discus and support Gears 5 pre-load in XBoX Games and Apps to solve the problem; I purchased the gears 5 ultimate edition and am not able to preload the game. Any help is appreciated. ce4f33a2-91e2-40c7-a39d-5a174b7e47e1 Discussion in 'XBoX Games and Apps' started by Cyborg Slunk82, Sep 6, 2019.

  1. Gears 5 pre-load


    I purchased the gears 5 ultimate edition and am not able to preload the game. Any help is appreciated.

    :)
     
    Cyborg Slunk82, Sep 6, 2019
    #1
  2. Cyborg Slunk82 Win User

    Gears 5 pre-load

    Finally got it to work properly. Thanks for the help.
  3. Phoenix_Reins Win User

    Gears 5 pre-load

    Hi

    Are you trying to install it on a PC or an Xbox?

    Are there any error codes?
  4. THANOS OPRESSOR Win User

    Gears 5 pre-load

    Try removing your account from the console, clear the cache, log in again, make sure you can download the game.
  5. XBF Erick C Win User

    Gears 5 pre-load

    Hello again Cyborg,

    So then when you view the game is it just not giving you the option to install the game?

    If you did not try this then please try and Remove and Add your account on the console.

    If the issue persists then go ahead and
    Physically Power Cycle
    your Xbox One and then try again, you should be given the option to install the game through the Microsoft store.

    I hope this helps.
  6. XBF Erick C Win User

    Gears 5 pre-load

    Hey there Cyborg Slunk82,

    When you try and download the game do you get any error message? Also please check your accounts Purchase History to make sure that the transaction went through successfully as an unsuccessful transaction can also be the issue.

    You can always attempt to
    Remove then Add
    your account on your console and then try again.

    Give this a try and let us know if it has helped.
Thema:

Gears 5 pre-load

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