Getting error 80C90010 on Movies and TV

Discus and support Getting error 80C90010 on Movies and TV in XBoX Games and Apps to solve the problem; None of users are getting answers on why we cannot get to our movies on XBOX live. We have give the error of 80c90010 but no one is fixing it after... Discussion in 'XBoX Games and Apps' started by VigilantSine91, Jun 16, 2019.

  1. Getting error 80C90010 on Movies and TV


    None of users are getting answers on why we cannot get to our movies on XBOX live. We have give the error of 80c90010 but no one is fixing it after several enquires. We have done all things you constantly recommend but it is still been down for a few
    days. Is there a number to contact so they figure out the issue for several users. Obviously your stats that says it is up is wrong. I have purchased several movies over the years and when I cant get to them it is frustrating.

    :)
     
    VigilantSine91, Jun 16, 2019
    #1
  2. IcA1eYeWiLdBeAr Win User

    Getting error 80C90010 on Movies and TV

    My xbox one **** work just fine its ONLY THE 360 In the baby room that want show movies
  3. XBF Felixx P Win User

    Getting error 80C90010 on Movies and TV

    Hello VigilantSine91!

    Thanks for reaching out to Xbox support.

    I would suggest, if you haven't done so already, clearing the Cache for your 360 console.

    How to clear the cache on Xbox 360

    Try that and let us know if it helps your Movies and Tv app situation.

    Good luck!

    Felix

    Xbox forums support
  4. VigilantSine91 Win User

    Getting error 80C90010 on Movies and TV

    I have cleared the cache and actually reformatted it and start from scratch. This has been going on for a few days.
  5. Thelawson Win User

    Getting error 80C90010 on Movies and TV

    Hi - I have been a Xbox user/owner since the original gaming platform was released. I’ve owned a Xbox 360 (two as my original 360 suffered from the infamous red ring of death issue) for nearly 14 years and have had
    a gold membership for just as long. My wife and I watch movies every weekend through our xbox 360 using microsoft movies & TV. I think I am deserving of a status update relative to 80C90010 due to my long tenure as a microsoft/Xbox customer. Please provide
    a status update ASAP as well as an ETA on the resolvement of the issue. Also, please escalate my message as far up the chain as you can.
  6. jeffreyroach Win User

    Getting error 80C90010 on Movies and TV

    I see a lot of people are having the exact same issue. I am also having problems with this issue. Microsoft needs to resolve the problem and let us at least know its being worked on.
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Getting error 80C90010 on Movies and TV

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