Getting error code 0x80070422 while trying to install some games on PC (beta) App

Discus and support Getting error code 0x80070422 while trying to install some games on PC (beta) App in XboX Insiders to solve the problem; Hi there! I'm currently trying (and failing) to install either Age of Empires Definitive Edition. After I click install it will state that it is... Discussion in 'XboX Insiders' started by /u/T_diddles, Aug 19, 2019.

  1. /u/T_diddles
    /u/T_diddles Guest

    Getting error code 0x80070422 while trying to install some games on PC (beta) App


    Hi there! I'm currently trying (and failing) to install either Age of Empires Definitive Edition. After I click install it will state that it is "Preparing" eventually failing and giving me error code 0x80070422. I get the same error code while attempting to install "For The King", but other games work fine (I installed Gears of War 4 and Guacamelee 2 yesterday). The error code says that I need to turn on Windows Update, but I've done that already, setting the service to automatically start. I found a few potential fixes online, but have tried all of them to no avail (starting all the Xbox related services, and setting them automatic, repairing, refreshing, and even reinstalling the Xbox app). Anyone out there have something that worked for them? I submitted feedback via the app, but that doesn't help me at the moment.

    submitted by /u/T_diddles
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    /u/T_diddles, Aug 19, 2019
    #1
  2. T3chnlgydude Win User

    Getting error code 0x80070422 while trying to install some games on PC (beta) App.

    Hi

    I have seen this during a google search. Worth a try?

    Restart Network List Service

    Quite a few users confirmed that restarting the Network List Service fixed the problem for them.

    More specifically, all you need to do is turn this service off and then turn it back on or simply restart it. Here are the steps to follow:

    1. Go to Start > type ‘run’ > double click the first result to launch Run
    2. Now type services.msc > launch Windows Services
    3. Locate Network List Service > right-click on it > select Restart. You can also select Stop and then Restart.
  3. wrecking ball77 Win User

    Getting error code 0x80070422 while trying to install some games on PC (beta) App.

    I finally got this fixed. I did two things and I'm not sure which one fixed it, so I'm sharing both in the order that I did them.

    Reinstall Gaming Services using powershell.
    Found here
    in the "still having problems section".

    1. Launch powershell as an administrator and enter “get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers”
    2. In the same powershell window, enter “start ms-windows-store://pdp/?productid=9MWPM2CQNLHN”
    3. Install the app on that page, including accepting the UAC prompt when shown.
    4. Try installing the game again.

    I left gaming service to download/reinstall before I went to bed. It is only like 5MB but it was still downloading like 8 hours later when I got up, so I started researching and found

    this reddit post
    about slow Windows Store download speeds.

    1. Go to Windows Update (just search it in the Start Bar)
    2. Click Advanced Options
    3. Click Delivery Optimization
    4. Click Advanced Options
    5. Enable "Limit how much bandwidth is used for downloading updates in the background" and then push the slider to 100% (yes enable the limit, trust me)
    One extra note is that the 1st game I tried downloading was the Gears 5 Preload. I cancelled it once I noticed it was working and I was then able to install any game I tried. This probably has nothing to do with fixing the issue but wanted to share just
    in case there is some special check or download that is not present for other games that might have fixed this issue.
    Thanks mate, this solved my issue as well. much appreciated as i was pulling what little hair i have left out trying to solve this.
  4. Manuel J Rodríguez Win User

    Getting error code 0x80070422 while trying to install some games on PC (beta) App.

    Hello everyone, in case someone has the same problem as me, what I did it is
    changing the location of your Microsoft Store to the country where you got those games or link to your account. This solved my problem.
  5. G v zauBerBerg Win User

    Getting error code 0x80070422 while trying to install some games on PC (beta) App.

    Hi TrevorCoutu

    Sorry to hear . But some background services, such as Windows Update, may not work properly. Please try to stop this in an admin command line (e.g. by entering cmd in Cortana, then right-clicking on the found result and selecting "Run as Administrator"):

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Then rename these directories:

    ren C:-Windows-SoftwareDistribution SoftwareDistribution.old

    ren C:-Windows-System32-catroot2 Catroot2.old

    and restart the above services:

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Restart Computer - Search for Windows System Update and install it if necessary - Search for Store App Update and install it if necessary - Restart Computer - Try AoE HD

    Hope this helps
  6. XBF Felixx P Win User

    Getting error code 0x80070422 while trying to install some games on PC (beta) App.

    Hello
    TrevorCoutu
    ,

    Thank you for posting on the Xbox forums. We understand that the beta is not allowing you to install certain games. This is a beta program so all feedback is greatly encouraged. We suggest posting any issues for the beta on our

    Xbox Insider Subreddit
    and the
    Xbox Insider Hub
    . This will help our engineers gather information on common issues. We will be working diligently on this beta to provide our customers with a greater experience. We look forward to hearing your feedback!

    Let us know if this helps!

    Felix

    Xbox forums support
Thema:

Getting error code 0x80070422 while trying to install some games on PC (beta) App

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