gifted code from xbox live app is for another region

Discus and support gifted code from xbox live app is for another region in XBoX Sales and Promo to solve the problem; Hi I need help. Xbox Live App messaged me in the xbox messages a gift code that grants 5.00 microsoft store USD. I have tried to redeem it through... Discussion in 'XBoX Sales and Promo' started by D4isyInZeHouze, May 21, 2020.

  1. gifted code from xbox live app is for another region


    Hi I need help.

    Xbox Live App messaged me in the xbox messages a gift code that grants 5.00 microsoft store USD.

    I have tried to redeem it through the Xbox Console Companion app and through the microsoft website and it says the code is for a different region.

    I have time to redeem the code until 6/30/20 and to use it within 90 days after redeeming. can someone please help me? the red lines are covering the

    code and personal info btw.


    gifted code from xbox live app is for another region [​IMG]


    :)
     
    D4isyInZeHouze, May 21, 2020
    #1
  2. Allebas Win User

    we bought a xbox gold gift card for a person that lives in canada

    Hi kenedgely,

    In order to purchase a gift card for someone who lives in another region you have to buy it from a another retailer that sells that region code using your credit card. You can't gift it over Xbox. I just brought a gift card for my cousin who lives in Canada
    from online and they had no problem redeeming the code.
  3. iMsFox Win User

    gifted code from xbox live app is for another region

    Xbox has different regions with their own currency. Unfortunately you arent able to use multiple currencies. Changing region wont help unless you migrate your whole account, including billing adress. Xbox support can help you migrate your account. Question
    is, do you want to migrate for a 5 dollar gift card? Because you need to buy games in that currency then too, you have a different game store etc...
  4. GMS1stLDYCannon Win User

    gifted code from xbox live app is for another region

    Hello...sorry to say but if a gifted gift code is from another region you wont be able to use it at all or convert it. When a person is purchasing the gift card it does warn them about the different region possibility and what can happen. Sorry you are
    currently experiencing this.
  5. AridLizard Win User

    gifted code from xbox live app is for another region

    try redeeming it on your Xbox

    if that is not possible you can choose different options to get to talk to Support.

    Family and Online Safety as category

    I Want to Protect My Account as the topic.

    those will give the options for Chat Online and Request a Call (not always available depending on demand and/or time of day)

    once you get through you can explain the situation
  6. BiONikOHeRTz Win User

    gifted code from xbox live app is for another region

    Hi! I suggest you to contact Xbox support, they will be able to verify the problem and help you solve it quickly! https://beta.support.xbox.com
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gifted code from xbox live app is for another region

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