Gold ended six months early

Discus and support Gold ended six months early in XBoX on Consoles to solve the problem; I had purchased an xbox live gold subscription for 12 months on 3/4/2019. Everything was going smoothly until yesterday. I wanted to try xbox gamepass... Discussion in 'XBoX on Consoles' started by Oktazooka, Sep 28, 2019.

  1. Oktazooka
    Oktazooka Guest

    Gold ended six months early


    I had purchased an xbox live gold subscription for 12 months on 3/4/2019. Everything was going smoothly until yesterday. I wanted to try xbox gamepass for one month, but bought gamepass ultimate for a dollar instead. Once I realized my mistake, I immediately
    cancelled my subscription (within the hour) and got refunded one dollar. However, in doing so my xbox gold was also cancelled six months early. Is there no way to get the other six months of my subscription back?

    :)
     
    Oktazooka, Sep 28, 2019
    #1
  2. Wishcatcher Win User

    Gold ended six months early

  3. Peter R Fleming Win User

    Gold ended six months early

    It would appear that you cancelled your subscription with immediate effect, you will need to

    contact Xbox Support
    they may be able to restore your membership.
  4. BlastingAxis Win User

    Gold ended six months early

    call the xbox help desk they will help you they can see the activity on your account and they can help you
  5. SpiralOut46and2 Win User

    Gold ended six months early

    Yes, this will happen and if you read the details of joining Ultimate, it will let you know that when you upgrade to Ultimate, all of your Xbox Gold is coverted over, permanently. Now, if you cancel your Ultimate, any future months of Gold that you already
    had on your account will also be lost and cancelled. If you do want to cancel your Ultimate for any reason, and let's say you have 5 months of Gold on your account already, then you should wait 5 months until all of your credit is used and it is about to auto-renew
    for a new month, and then cancel. I don't believe there is any way to get the other 6 months of your Gold back, as this term is listed in the fine print when you join the Ultimate program, but you can definitely try to contact Support and see if they may be
    able to work with you. Best of luck.
  6. AssociateLime Win User

    where are 5 free games ??????

    This weekend end there was a promotion sign up for six month gold and receive 5 free games. We're or how do I retrieve the 5 free games?
Thema:

Gold ended six months early

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