Gold & Game Pass 3 meses por R$ 3 [Translation - Gold & Game Pass 3 months by R $3]

Discus and support Gold & Game Pass 3 meses por R$ 3 [Translation - Gold & Game Pass 3 months by R $3] in XBoX Sales and Promo to solve the problem; Dia 09 apareceu em meu Xbox uma oferta com a seguinte mensagem "Gold & Game Pass 3 meses por R$ 3", porém ao clicar não disponibilizava a opção da... Discussion in 'XBoX Sales and Promo' started by DanielAlmeida3, Feb 21, 2019.

  1. Gold & Game Pass 3 meses por R$ 3 [Translation - Gold & Game Pass 3 months by R $3]


    Dia 09 apareceu em meu Xbox uma oferta com a seguinte mensagem "Gold & Game Pass 3 meses por R$ 3", porém ao clicar não disponibilizava a opção da oferta, somente aparecia os jogos incluído em cada assinatura. Procurei em todo lugar, de todas as formas conseguir
    aproveitar a oferta e conseguir mais informações, porém apesar da oferta continuar na tela do meu Xbox, não consegui assinar.

    Gostaria de saber como eu posso aproveitar essa oferta e assinar a Gold e o Game Pass de 3 meses por R$3 ?

    Translate-Day 09 appeared on my Xbox an offer with the following message "Gold & Game Pass 3 months by R $3 ", but when clicking did not make available the option of the offer, only appeared the games included in each subscription. I searched everywhere,
    in every way I could take advantage of the offer and get more information, but despite the offer continue on my Xbox screen, I could not sign.


    I would like to know how I can take advantage of this offer and sign Gold and the 3-month Game Pass for $3?

    :)
     
    DanielAlmeida3, Feb 21, 2019
    #1
  2. MissGeekness Win User

    Gold & Game Pass 3 meses por R$ 3 [Translation - Gold & Game Pass 3 months by R $3]

  3. DanielAlmeida3 Win User

    Gold & Game Pass 3 meses por R$ 3 [Translation - Gold & Game Pass 3 months by R $3]

    Oi,

    Não consigo encontrar nenhuma informação sobre o negócio que você mencionou.

    O negócio também é visível no aplicativo xbox (no telefone ou no windows pc)?

    Eu já vejo um acordo no site xbox https://www.xbox.com/pt-BR
    Nao, estava disponível somente na tela inicial do Xbox.

    Translate-No, it was only available on the Xbox home screen.


    [​IMG]
  4. MissGeekness Win User

    Gold & Game Pass 3 meses por R$ 3 [Translation - Gold & Game Pass 3 months by R $3]

    Oi,

    Não consigo encontrar nenhuma informação sobre o negócio que você mencionou.

    O negócio também é visível no aplicativo xbox (no telefone ou no windows pc)?

    Eu já vejo um acordo no site xbox https://www.xbox.com/pt-BR

    Translate-Hi

    I can't find any information about the business you mentioned.

    Is the business also visible in the Xbox app (on your phone or Windows PC)?


    I already see an agreement on the Xbox website
    Https://www.xbox.com/pt-BR
  5. XBF Nestor S Win User

    Gold & Game Pass 3 meses por R$ 3 [Translation - Gold & Game Pass 3 months by R $3]

    Hey there Daniel.

    As stated by our
    Microsoft Service Agreement
    : The Services, Third-Party Apps and Services, or material or products offered through the Services may be unavailable from time to time, may be offered for a limited time, or may vary depending on your region or device. The information
    provided by our Support Team is correct as there are a number of factors that could prevent the account qualifying for the promotion. Hope this helps.
  6. DanielAlmeida3 Win User

    Gold & Game Pass 3 meses por R$ 3 [Translation - Gold & Game Pass 3 months by R $3]

    Entrei em contato com o Suporte da Microsoft e a atendente simplesmente ignorou minha dúvida e meu problema. Ela somente disse que algumas promoções aparecem para todos os jogadores, mas nem todos os jogadores estão aptos para participar da oferta, de acordo
    com os termos.

    Eu então solicitei a atendente as regras da oferta, o link com os termos para que eu pudesse visualizar se eu estava realmente apto ou não a participar, e a mesma me respondeu da seguinte forma: "Entendi,
    Daniel, desculpa, acho que realmente não fui clara. É que as vezes os termos aparecem logo do lado, na tela da promoção mesmo. Mas as regras costumam ser as mesmas das outras promoções, como não possuir a assinatura ativa no momento e, a maior parte destas
    promoções se aplicam apenas aos clientes que nunca tiveram a assinatura ativa ou que tenham cancelado ela até uma certa data. "

    Eu solicitei novamente o link da oferta com os termos, uma vez que a atendente informou que eu não estava apto, e o que ela fez foi me passar a descrição de outra oferta. Ou seja, a atendente sequer sabia qual era a oferta em questão, e não conseguiu me
    explicar o porque eu e tantas pessoas não conseguimos acessar a oferta.

    Esta realmente difícil de resolver os problema com a Microsoft, e pelo visto os atendentes não tem o minimo de interesse em auxiliar os usuários e resolver as dúvidas e problemas.

    Translate-I contacted Microsoft support and the attendant simply ignored my question and my problem. She only said that some promotions appear to all players, but not all players are able to participate in the offer, agreeing to the terms.

    I then requested the attendant the rules of the offer, the link with the terms so I could see if I was really fit or not to participate, and the same answered me as follows: "I understand, Daniel, sorry, I think I really was not clear. It's just
    that sometimes the terms appear right on the side, on the same promotion screen. But the rules are usually the same as the other promotions, such as not having the active subscription at the moment and, most of these promotions apply only to customers who
    have never had the active subscription or have canceled it until a certain date. "


    I requested again the offer link with the terms, since the clerk informed me that I was not fit, and what she did was pass me the description of another offer. That is, the clerk did not even know what the offer was, and could not explain why
    I and so many people could not access the offer.


    This really hard to solve the problem with Microsoft, and apparently the attendants do not have the least interest in helping the users and solve the doubts and problems.
Thema:

Gold & Game Pass 3 meses por R$ 3 [Translation - Gold & Game Pass 3 months by R $3]

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