Gold not showing As Active

Discus and support Gold not showing As Active in XBoX Accessibility to solve the problem; On the my account shows as having Xbox Live Gold on everything even when I see subscriptions on the account on the device. Despite this, my xbox will... Discussion in 'XBoX Accessibility' started by TheSpicyest1, May 21, 2019.

  1. TheSpicyest1
    TheSpicyest1 Guest

    Gold not showing As Active


    On the my account shows as having Xbox Live Gold on everything even when I see subscriptions on the account on the device. Despite this, my xbox will not allow me to perform any actions that require gold as it thinks I don’t have it. Does anyone know how
    to fix it?

    :)
     
    TheSpicyest1, May 21, 2019
    #1
  2. choppyseize Win User

    Gold not showing As Active

    I would also make sure that whoever has the subscription is designated as the home xbox console. To do that just follow the steps here
  3. Smwutches Win User

    Gold not showing As Active

    Try signing out and then back in. If that doesn't work, try a hard reset (hold the power button down until it turns off, unplug, plug it back in, then turn it back on). Sometimes it just needs to resync.
  4. Pandasaur cx Win User

    Borderlands is Free, but I can't download it

    On the forums, it shows that you do not have gold activated.
  5. Smwutches Win User

    XBOX LIVE TENURE PROBLEM

    I'm not sure if the tenure has to actively be showing or not.

    You are showing as gold now though btw.
  6. VisageOfAnAngel Win User

    Xbox live gold not working

    Does http://commerce.microsoft.com show an active subscription on your account? That website will show you all active Gold subscriptions and purchases you've made through Microsoft.
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Gold not showing As Active

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