got charged 3 times for the same minecraft purchase

Discus and support got charged 3 times for the same minecraft purchase in XBoX Games and Apps to solve the problem; i purchased a minecraft game for my child. i tried paying for it with a debit card, but i got a message that something went wrong, so i tried again... Discussion in 'XBoX Games and Apps' started by jacob kon, Aug 1, 2022.

  1. jacob kon
    jacob kon Guest

    got charged 3 times for the same minecraft purchase


    i purchased a minecraft game for my child. i tried paying for it with a debit card, but i got a message that something went wrong, so i tried again with the same debit card. I got the same message that something went wrong so i used a different credit card to purchase the game. no i see on my bank statement that i was charged. som i payed for the same game 3 times!

    :)
     
    jacob kon, Aug 1, 2022
    #1
  2. ZAJAXZ Win User

    To anyone having problems with TWD Ep 3 Season 2

    Now I got charged 3 times for the same item. >_<
  3. StormyTone7208 Win User

    Charged twice for same game.

    I too have been charged too many times for 1 game. I downloaded The rise of the Tomb raider and the 1 hr trial ran out and I decided to buy it. I bought it but the game still said the trial had run out and I needed to purchase it to continue so I thought
    it hadn't gone through and did it again........still said I needed to purchase it. Did it again and still said the game needed to be bought to continue so I quit the game and reloaded it to find I could now continue as I'd now purchased it but then found out
    i'd been charged 3 times for the same game. £104 I cannot afford because of their mistake in letting me purchase the same game 3 times.
  4. Mr Boozyhead Win User

    xbox one I try to buy a game and click buy just black screen spinny thing then comes out without buying

    Just be careful that happened to me when I went to purchase Unravel and the same thing happened but for some reason it did go through the first time but it kept letting me try to buy it but I was then charged four times I got refunded no problem
  5. Smwutches Win User

    Charged 3 times.

    For billing issues you would have to call support.
  6. Mister Gwyther Win User

    Charged 3 times.

    Hey Luke. I'm a little confused, you say you got charged three times, but you only put up two line items. You can see every item you purchase on your account by visiting
    https://billing.microsoft.com. If you feel there is a discrepancy though, please contact phone support (support.xbox.com/contact-us)
    for more assistance.
Thema:

got charged 3 times for the same minecraft purchase

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