got charged for canceling auto renew? (xbox live)

Discus and support got charged for canceling auto renew? (xbox live) in XBoX on Consoles to solve the problem; my xbox live runs out 8th september i canceled auto renew on the 7th and it says i will be charged again on the 9th ? 1700ca4a-f422-477e-8b60-11a0899adc13 Discussion in 'XBoX on Consoles' started by CAPT1AN CHRON1C, Sep 7, 2017.

  1. got charged for canceling auto renew? (xbox live)


    my xbox live runs out 8th september i canceled auto renew on the 7th and it says i will be charged again on the 9th ?

    :)
     
    CAPT1AN CHRON1C, Sep 7, 2017
    #1
  2. JohnDCManson
    JohnDCManson Guest
    Turning off auto renew didn't work

    I turned off auto renew right after i got a new xbox live subscription but i just got charged again for a renewal.
     
    JohnDCManson, Sep 7, 2017
    #2
  3. Canceling Auto Renewal

    My xbox live renews in two days and I cant cancel auto renew because my security information is updating.

    Why wont it let me cancel.
     
    SupposedYew462, Sep 7, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    got charged for canceling auto renew? (xbox live)

    Hey CAPT1AN CHRON1C! For assistance with billing and subscriptions, you will need to contact support

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
     
    Mister Cizl, Sep 7, 2017
    #4
  5. FearedNightmare Win User

    Subscription live Xbox

    Hello

    Since you have a creditcard attached I assume you have auto renewal which charges you every month. In order to make it charge your other card you'll first need to cancel your auto renewal.

    http://support.xbox.com/my-account/xbox-live-membership/cancel-xbox-live-gold-subscription

    After you've done that you can then subscribe again for Xbox Live Gold using your new creditcard
  6. Mister Cizl Win User

    got charged for canceling auto renew? (xbox live)

    Hey CAPT1AN CHRON1C! For assistance with billing and subscriptions, you will need to contact support

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  7. xbox360italy Win User

    Canceled Auto Renewal but still charged?

    Hello HEYITZRIN

    To immediately cancel your Xbox LIVE Gold Membership, please contact Xbox Support. If you cancel before the end of your two-year agreement, you will be charged an Early
    Termination Fee
    and any applicable taxes.

    Contact Us

    Get in touch with an Xbox Support technician. We are ready and willing to help you!
  8. anubis had3s Win User

    Xbox Live Free Trial

    For now just turn off auto-renewal.

    1. Sign in

    2. Click my account in the upper right hand corner

    3. Click cancel auto-payment

    This should stop you form getting charged when the term is up.
  9. Smwutches Win User

    £1 for 1 months xbox live???????

    It will sign you up for only the 1 month and will only charge you for the next month if you don't cancel auto-renewal before the 1st month is over.
Thema:

got charged for canceling auto renew? (xbox live)

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