Got credit for 1,000 points but I deposited 10,000

Discus and support Got credit for 1,000 points but I deposited 10,000 in XBoX Rewards to solve the problem; I recently requested a deposit into my Xbox live account. I was incorrectly deposited $1.15 and I believe the deposit should have been $10.00. Because... Discussion in 'XBoX Rewards' started by OneUp312, May 10, 2018.

  1. OneUp312
    OneUp312 Guest

    Got credit for 1,000 points but I deposited 10,000


    I recently requested a deposit into my Xbox live account. I was incorrectly deposited $1.15 and I believe the deposit should have been $10.00. Because I cashed in on 10,000 points. I was referred to this forum by the Microsoft support
    online chat.

    :)
     
    OneUp312, May 10, 2018
    #1
  2. GTA3Rockstar
    GTA3Rockstar Guest
    20,500 Microsoft Reward Credits were 'deposited' on May 30th but are still missing.

    Firstly, I used 1,000 VIP gems to get TWO of the 10,000 Microsoft reward credits for 500 gems each, on May 5th.

    They didn't get deposited on the 15th, so I waited until the 30th. They are shown as deposited but are not in my Microsoft rewards account.

    20,500 credits total.

    Thanks
     
    GTA3Rockstar, May 10, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Not getting my pending rewards

    Deposit requests are only available when you have at least 1,000 credits pending, but less than 5,000. If you got the 10,000 credits on the 13th, they would be scheduled for the deposit on the 29th.

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
    are deposited by the 15th of the next month.
     
    Smwutches, May 10, 2018
    #3
  4. OneUp312
    OneUp312 Guest

    Got credit for 1,000 points but I deposited 10,000

    the website also confirms a deposit for 10,000 ($10) was made. It was made. It was just $8.85 short. How can I have this corrected?
     
    OneUp312, May 10, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Got credit for 1,000 points but I deposited 10,000

  7. OneUp312 Win User

    Got credit for 1,000 points but I deposited 10,000

    the website also confirms a deposit for 10,000 ($10) was made. It was made. It was just $8.85 short. How can I have this corrected?
  8. Smwutches Win User

    Incorrect rewards deposited into account

    Deposit requests are only available when you have at least 1,000 credits pending, but less than 5,000. So it sounds like you requested a deposit and then redeemed gems for the 10,000 rewards credits. So what you got was the deposit you requested. The credits
    you redeemed from the gems would be scheduled to deposit at the end of the month.
  9. Smwutches Win User

    Not getting my pending rewards

    Deposit requests are only available when you have at least 1,000 credits pending, but less than 5,000. If you got the 10,000 credits on the 13th, they would be scheduled for the deposit on the 29th.

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they
    are deposited by the 15th of the next month.
  10. Total Dhamaal Win User

    Xbox LIVE and Intel Discovered Click & Win Sweepstakes - Winner Issue

    I won the 10,000 points. I got 2 codes that were 4,000 points and 2 codes with 1,000 points plus i got 100 points.
Thema:

Got credit for 1,000 points but I deposited 10,000

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