Got sound just no video and restart makes the green sceen turn into static

Discus and support Got sound just no video and restart makes the green sceen turn into static in XBoX on Consoles to solve the problem; I got on earlier today and everything was fine. I get home tonight and turn on xbox to watch tv. cartoon network app is showing a blank green screen... Discussion in 'XBoX on Consoles' started by Snoloh, May 10, 2019.

  1. Snoloh
    Snoloh Guest

    Got sound just no video and restart makes the green sceen turn into static


    I got on earlier today and everything was fine. I get home tonight and turn on xbox to watch tv. cartoon network app is showing a blank green screen with sound. I switch over to foxnow app and the error code 403 shows up. I go to youtube and click on a
    video, same thing as CN app, and get green screen with sound. any video I try to play on any app will not show up. So, I restart the console, many times, and get a tv static screen instead of the usual green xbox logo upon start, after it loads up everything
    seems fine. till I try to play a video again, same thing. ive checked the xbox status. it says everything is good. why is this happening and what do I do to fix this. I would link a video to show what its doing, but I see no linking button.

    :)
     
    Snoloh, May 10, 2019
    #1
  2. ArminatorX Win User

    Got sound just no video and restart makes the green sceen turn into static

    ...I would link a video to show what its doing, but I see no linking button.
    In the tool bar above the text entry window, you should see a "chain link" icon (the third button from the right. From right to left the buttons are for inserting a table, inserting an image, and then inserting a link).

    As for your issues: Is your console enrolled in the Xbox Insider Program?

    There are currently known issues with bad video playback in some video apps like YouTube or Netflix (and maybe possibly others).

    However, you also state that you get a TV static screen during the initial boot screen.

    You might have to
    try to do a factory reset (keeping your games and apps)
    and see if that resolves the issue.
  3. MorkyMork1991 Win User

    Got sound just no video and restart makes the green sceen turn into static

    Hi there.

    You've restarted the console so there are a few other steps we can take here.

    1. Uninstall and re-install any apps that cause this issue.

    2. Power-cycle the console. Do this by pressing the Xbox Button on the console for 10 seconds. Once it turns off, unplug the console and leave it for 2-3 minutes before booting it back up again.

    3. If those fail, the best thing to do is to reset your console to factory settings. To do this, go to System>Settings>System>Console Info. You will see an option to reset your console, make sure to click it and then click "keep my games and apps". It will
    reset your console to how it came out of the box, enter the email linked to your GamerTag and it should work again.
  4. Snoloh Win User

    Got sound just no video and restart makes the green sceen turn into static

    also its not just the one app its all video apps. plus if it was just the hdmi cable itself i would see nothing.
  5. GEMS PLEASE Win User

    Got sound just no video and restart makes the green sceen turn into static

    There might be a corrupted file with the app try bleeding it and re-downloading it and if that don't work look at the reviews on it and see what it says to see if people are experiencing the same thing as you and if not wait until they update the app if
    it's still reoccurs try holding the Xbox button down on the console until it shuts completely off or hold the middle button on the controller and restart console and see if that works.
  6. M3tal Daz3 Win User

    Got sound just no video and restart makes the green sceen turn into static

Thema:

Got sound just no video and restart makes the green sceen turn into static

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