Got suspended unjustly for 28 hours, wont let me appeal

Discus and support Got suspended unjustly for 28 hours, wont let me appeal in XboX Insiders to solve the problem; Someone sent me DDoS and Death threats to me and my whole family, and I called them a Pussy. I was suspended for 28 hours. I called support, who... Discussion in 'XboX Insiders' started by /u/MrDaubeny, Jun 13, 2022.

  1. /u/MrDaubeny
    /u/MrDaubeny Guest

    Got suspended unjustly for 28 hours, wont let me appeal


    Someone sent me DDoS and Death threats to me and my whole family, and I called them a Pussy. I was suspended for 28 hours. I called support, who directed me to enforcement, which then directed me to case reviews, which then told me I was ineligible to appeal despite fitting all of the criteria. (24 hour + Suspension, Had to be an active suspension, and had to occur in the past year.) I’ve been unjustly punished, and I can’t get a manual review of my case.

    submitted by /u/MrDaubeny
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    /u/MrDaubeny, Jun 13, 2022
    #1
  2. steeledwand7664 Win User

    Where can I write a complaint letter about the unrightful enforcement I got?

    The only people that handle suspensions are the Xbox enforcement team.

    They do not follow these forums.

    The only way to contact them is through their website enforcement.xbox.com and the case review process.

    Since it seems like you feel that you were suspended unjustly this would be the way to appeal your case to them and they would then reinvestigate the report that got your account suspended and determine if they can lift the suspension sooner.
  3. Omandaco Win User

    Enforcement refusing me to allow me to sign in

    Ive had issues with reporting people as well, and also everytime i put in a massive and compelling appeal it gets denied. The major thing for me is the fact that i just got a suspension and they wont let me access the system to view and appeal my suspension
  4. Just a Dude 9 Win User

    i have a ban i know it can't be undone by you here i just want guidance on what to do.

    I have a suspension that is 28 hours and I don't have the option for an appeal, I also have no clue why I have received this suspension, I've tried to get in contact with xbox support but they keep sending me to the virtual agent instead of actually letting me explain myself to real Xbox employee.
  5. DAZZA 433 Win User

    Suspended unjustly

    you would be best not replying to a player with any form of swearing, Also looting and
    [Mod Removed – Profanity] someone on a game in most cases would not be an action that can get a player banned, Some games even list
    [Mod Removed – Profanity] as fair play and not a bannable offence (dead by daylight developers)

    You could always if you have a recording of the player team killing, contact the games developer on their forums to see if they can take action as a few games developers will take action against team killers (war gaming for world of tanks do with video evidence)
  6. M3tal Daz3 Win User

    Suspended unjustly

    If you think someone has broken the service rules just report and block that person to prevent harassment. Retaliating is subject to enforcement acts.

    That being said the enforcement team doesn't uses the forums and we can't help you with suspension issues

    To check your suspension or if eligible for a case review:
    https://enforcement.xbox.com
Thema:

Got suspended unjustly for 28 hours, wont let me appeal

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