Gray homescreen with nothing appearing. But can access the Guide

Discus and support Gray homescreen with nothing appearing. But can access the Guide in XboX Insiders to solve the problem; I turned off my Xbox by pressing down on the power button for 10 seconds until it shut off. I booted it back up. Now All I get is a gray screen where... Discussion in 'XboX Insiders' started by /u/MysteryUserOP, Sep 21, 2019.

  1. Gray homescreen with nothing appearing. But can access the Guide


    I turned off my Xbox by pressing down on the power button for 10 seconds until it shut off. I booted it back up. Now All I get is a gray screen where my homescreen should be. But I am able to press the Xbox button to bring up the mini menu, however my dashboard is still a blank gray screen.



    Edit: I can go into a game to launch it. But, for instance, Call of Duty Modern Warfare has an update pending. I selected "Update" from the prompt upon game launch. I still get a gray screen so I can't tell what it's doing. If I try to go into "my games and apps" from the Xbox button menu, I get a gray screen still.



    Edit 2: I have tried restarting it twice. I have held the power button down for 10 seconds until it shut off and then rebooted it back twice as well. Same thing.

    submitted by /u/MysteryUserOP
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    /u/MysteryUserOP, Sep 21, 2019
    #1
  2. YouTubBLAQSONiC Win User

    Setting Colour & Gamerpic

    i am having this issue too! also all the boxes on my homescreen are just gray or green (apart from the games) all the apps like netflix, twitch, youtube, upload studio, are all just blank gray or green boxes instead of their logos!
  3. x24hrs2livex Win User

    Xbox logo causing burn in

    Are you just sitting at the homescreen? While playing a game the logo doesnt appear. There is no way to turn the logo off,so it would be best to avoid sitting at the homescreen for an extended period of time
  4. gds1972 Win User

    Xbox One Home

    OK after pressing the Xbox button to bring the guide up and without pressing any other button on the controller try pressing the A button twice and the console should then return to the homescreen. If the console does return to the homescreen then the console
    is behaving how it should.
  5. Galactic Geek Win User

    D4 to Release Tomorrow

    That's odd, Lost - my guide never opens up unless I press X while on the homescreen... Weird.
  6. Liam Roberts Win User

    Mixer grayed out on the guide.

    I am having the exact same issue. Any help here MS would be grand.
Thema:

Gray homescreen with nothing appearing. But can access the Guide

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