Groove Music or Microsoft Movies & TV Issues/Errors? Check here!

Discus and support Groove Music or Microsoft Movies & TV Issues/Errors? Check here! in XBoX Games and Apps to solve the problem; Hey everyone! Are you are experiencing any issues with Xbox Video or Xbox Music on Xbox 360? Have no fear, you have come to the right place! Below,... Discussion in 'XBoX Games and Apps' started by Mister Quimby, Jun 4, 2014.

  1. Groove Music or Microsoft Movies & TV Issues/Errors? Check here!


    Hey everyone!

    Are you are experiencing any issues with Xbox Video or Xbox Music on Xbox 360? Have no fear, you have come to the right place! Below, you’ll find a few different errors that you may see as well as some steps to try to get things sorted. Give those steps a shot
    and (if you need any additional assistance) don’t hesitate to create a new thread in this forum!

    Microsoft Movies & TV





    Error code 0x807b0191:

    If you encounter this error code while attempting to rent/purchase content or while attempting to add a payment option on Xbox Video, try updating your security information! To do that, go to the

    Microsoft Account Security Proofs Overview
    support page and follow the instructions there to add security information to your account. If this does not resolve the issues, you may need to accept the most current terms of use. To do that, sign in at www.xbox.com and
    accept the terms of use.



    Issues viewing previously purchased content:

    If you are unable to view previously purchased content (meaning you can’t see your previously purchased movies/episodes), try updating your security information! To do that, go to the

    Microsoft Account Security Proofs Overview
    support page and follow the instructions there to add security information to your account. If this does not resolve the issues, you may need to accept the most current terms of use. To do that, sign in at www.xbox.com and
    accept the terms of use.



    Groove Music



    Issues playing music on Groove Music with a Music Pass:



    If you’re seeing a 0:00 track length during playback and/or you’re unable to playback any tracks, try updating your security information! To do that, go to the

    Microsoft Account Security Proofs Overview
    support page and follow the instructions there to add security information to your account. If this does not resolve the issues, you may need to accept the most current terms of use. To do that, sign in at www.xbox.com and
    accept the terms of use.





    :)
     
    Mister Quimby, Jun 4, 2014
    #1
  2. Prateek Jain
    Prateek Jain Guest
    Groove Music, Movies & TV are associated with Microsoft Account or Xbox Account

    What do you mean everything should work fine? My question was, will Groove Music and Movies & TV be moved to new Microsoft account as well, or they'll stay on old Microsoft account?
     
    Prateek Jain, Jun 4, 2014
    #2
  3. Prateek Jain
    Prateek Jain Guest
    Groove Music, Movies & TV are associated with Microsoft Account or Xbox Account

    Hello!

    Earlier Groove Music was Xbox Music, and Movies & TV was Xbox Videos. To access these both, we needed to set Xbox region to a region where Xbox Music and Xbox Videos were supported.

    I want to know that, now, are Groove Music and Movies & TV associated with the Microsoft Account or the Xbox Account? If I migrate my Xbox account to a different Microsoft account (using
    this
    ), will Groove Music and Movies & TV also move to new Microsoft account? Or these services have nothing to do with Xbox anymore?

    For the sake of simplicity, assume that the regions will be same for old and new Microsoft accounts.

    Thank you!
     
    Prateek Jain, Jun 4, 2014
    #3
  4. airmattdog Win User

    Cant search forum, all results not found

    I realize this thread is 2 months old, but the Groove Music and Microsoft Movies & TV forums were moved to the Microsoft Answers site, https://answers.microsoft.com/en-us/musicandvideo
  5. Prateek Jain Win User

    Groove Music, Movies & TV are associated with Microsoft Account or Xbox Account

    What do you mean everything should work fine? My question was, will Groove Music and Movies & TV be moved to new Microsoft account as well, or they'll stay on old Microsoft account?
  6. AtomicNinja62 Win User

    Youtube Snap Problem

    so far i have checked 3 music apps that snap with the browser pandora,groove music,tune in radio as far as media apps go with edge browder movies & tv,starz play and similar apps to those may not snap with the browser but will snap with the game you are
    playing so all is not lost yet
  7. XBLRewards8 Win User

    My rewards aren't adding up. Customer Service said post here.

    Hello Trinitarian,

    From our FAQ:

    What content on the Xbox Store is eligible for MyVIP?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
    items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

    Since these purchases are pre-orders, they would not qualify for MyVIP payback. Furthermore, purchases that go towards offers do not go towards MyVIP payback as well.
  8. Mister Beep Win User

    Song Credits-Grandfathered in by Zune

Thema:

Groove Music or Microsoft Movies & TV Issues/Errors? Check here!

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