Hacked Gamertag - Recurring Billing

Discus and support Hacked Gamertag - Recurring Billing in XBoX Accessibility to solve the problem; My Gamertag has been hacked and now i can't log into my account. I've tried all the recovery protocols on the Microsoft/xbox website to no avail.... Discussion in 'XBoX Accessibility' started by RobV3, May 1, 2020.

  1. RobV3
    RobV3 Guest

    Hacked Gamertag - Recurring Billing


    My Gamertag has been hacked and now i can't log into my account. I've tried all the recovery protocols on the Microsoft/xbox website to no avail. Trying to contact customer support is useless since they don't have a section for hacked accounts. I would
    just take the loss but my Recurring Billing is associated with the hacked account. Now i can't stop the recurring Billing or play the games i purchased digitally. Of course there's no humans at Microsoft/Xbox to speak to apparently due to the virus. Does anyone
    know how to recover a hacked Gamertag account or speak to a live xbox/Microsoft person?

    :)
     
    RobV3, May 1, 2020
    #1
  2. AridLizard Win User

    Hacked Gamertag - Recurring Billing

    to Chat Online or get a phone call from Support go to https://beta.support.xbox.com/contact-us

    click on Contact Us

    select Family and online safety as the category

    select I want to protect my account as the topic

    skip the Covid notification

    scroll to the bottom of the options and select Chat online or Request a call

    you will need to sign in for this so create a new outlook email account for this.

    hope this helps
  3. RobV3 Win User

    Hacked Gamertag - Recurring Billing

  4. Chargersbride Win User

    Hacked Gamertag - Recurring Billing

  5. Geth Win User

    Hacked Gamertag - Recurring Billing

    You can contact your bank and have it permanently removed from the account directly. They will stop the payments manually.
  6. choppyseize Win User

    Recurring Billing

    Go into your account settings and click on 'services and subscriptions" then turn off auto renewal so you stop getting billed automatically.
Thema:

Hacked Gamertag - Recurring Billing

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