Half of the screen distorted when using 4K

Discus and support Half of the screen distorted when using 4K in XBoX on Consoles to solve the problem; Yesterday I turned on my Xbox One X and the home screen looked fine. I started a game and immediately half of the screen became distorted. The left... Discussion in 'XBoX on Consoles' started by AlmightyBigD001, Oct 21, 2019.

  1. Half of the screen distorted when using 4K


    Yesterday I turned on my Xbox One X and the home screen looked fine. I started a game and immediately half of the screen became distorted. The left half of the screen is all pink/green, blocky and all discolored. I rebooted the console, tried a new HDMI
    cable. Tried different inputs on the TV. The TV is a 4k TV and I checked all settings on both the TV and console. Only way I could fix it was to change the XBOX from 4k resolution to 1080p. If I change it back to 4k, same thing happens. Anyone hear of
    this happening and/or know how to resolve it?


    Half of the screen distorted when using 4K [​IMG]


    :)
     
    AlmightyBigD001, Oct 21, 2019
    #1
  2. AlmightyBigD001 Win User

    Half of the screen distorted when using 4K

    Well tonight I switched the resolution back to 4K and it is back to normal. So I don't what happened, but I guess I will wait and see if it happens again.
  3. G v zauBerBerg Win User

    Half of the screen distorted when using 4K

    Hi AlmightyBigD001,

    sorry to hear. If possible, please check your console with another TV and read also

    "UHD TRoubleshooter"
    .

    Hope this helps and please keep us informed
  4. AquarrzSudnnym Win User

    Half of the screen distorted when using 4K

    I always switch my 4KUHD TV on First, then AVR, then XB1X last of all.

    Try the Energy save mode in System>Settings>Power and startup>Power mode.

    Its a slightly longer boot up but the startup seq is always the same.
  5. XBF Brad A Win User

    Xbox One X Youtube 4k problem - Green & Grey Screen with Lines

    Hi Raven,

    This is most likely a YouTube issue. Some videos may not be able to run 4K which will cause distortion etc.

    Brad
  6. Mister Cerb Win User

    Screen Distortion

    Hey again Dotchy! Thanks for getting back to me again!

    I can definitely understand that this might be difficult to get a video of since it's so unpredictable. If do you get a video of it, try uploading it to your OneDrive and send me a Private Message with the link to it.

    To send me a Private Message, just click the envelope under my post. Be sure to include your Gamertag in the subject so I can quickly identify it's from you.

    I'll be standing by to hear from you! ^_^
Thema:

Half of the screen distorted when using 4K

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