Halo Infinite turns off console

Discus and support Halo Infinite turns off console in XBoX Games and Apps to solve the problem; After about 3 hours of playing Halo infinite by brand new Halo xbox shuts down. If I turn it back on it shuts down 10 minutes later. Is anybody else... Discussion in 'XBoX Games and Apps' started by Ryan iam, Nov 24, 2021.

  1. Ryan iam
    Ryan iam Guest

    Halo Infinite turns off console


    After about 3 hours of playing Halo infinite by brand new Halo xbox shuts down. If I turn it back on it shuts down 10 minutes later. Is anybody else having this problem. I talk to Microsoft and it's definitely a warranty problem but they will not guarantee me guarantee me another Halo infinite xbox. They will only send out a standard refurbished version. I do not think this is fair at all. If anybody has a way of fixing it let me know.

    :)
     
    Ryan iam, Nov 24, 2021
    #1
  2. Jesse E' Win User

    Halo Infinite turns off console

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Does the issue happen with all games or just the one? If it is just Halo, then I don't think it's worth losing the console over, issues like that are often fixed with with an update/patch to the game.

    I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

    - Press the Xbox button to open the guide.

    - Select Profile & system > Settings > System > Console info.

    - Select Reset console.

    - Choose Keep Games and Apps

    Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.
  3. Ryan iam Win User

    Halo Infinite turns off console

    Thank you I will definitely try that. Halo is the only 4K game I have it does not do it with master chief but I was wondering if that was because it was in 1080 and not making the unit work as hard. And you're right I do not want to lose my console. Thank you
  4. Airiak Win User

    halo infinite *thoughts*

    I'm not really sure. I loved Halo 1, 2, and 3. Halo 4 kind of turned me off, it just didn't feel like the previous games. Hopefully Halo infinite brings the atmosphere and feeling of the original halos.
  5. JFate777 Win User

    Is there any new game going to release in 2020?

    Halo Infinite. (Drops Mic and walks off stage)
  6. Koop1985 Win User

    Xp

    Cyberpunk this spring and Halo Infinite with the new console this fall.
Thema:

Halo Infinite turns off console

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