Halo Reach Purchased but Will Not Unlock in MCC

Discus and support Halo Reach Purchased but Will Not Unlock in MCC in XBoX Games and Apps to solve the problem; I need some help. I purchased Halo Reach from the Microsoft Store to add to the MCC. The 10MB game shows up in the Ready to Install section of the MCC... Discussion in 'XBoX Games and Apps' started by MrShifty3030, Mar 26, 2020 at 2:42 AM.

  1. MrShifty3030
    MrShifty3030 Guest

    Halo Reach Purchased but Will Not Unlock in MCC


    I need some help. I purchased Halo Reach from the Microsoft Store to add to the MCC. The 10MB game shows up in the Ready to Install section of the MCC Manage Add-Ons page but when I install it, it then shows up in both the installed games and ready to install
    games tabs. When I boot up the MCC, the game still appears to be unlocked when I check the download order section of the settings menu. I know this because I have tried to reinstall everything to fix the issue twice now. When I try playing the campaign, it
    says I do not have the content downloaded and redirects me to the Microsoft Store page, where it says that the content is installed. I have tried customer service on the phone but the calls will not connect and my patience is quickly fading. Does anyone know
    how to fix this broken install issue?

    Summary: Halo Reach still remains locked in the MCC as if I didn't buy and install the content even though I bought and installed the content.

    :)
     
    MrShifty3030, Mar 26, 2020 at 2:42 AM
    #1
  2. MrShifty3030 Win User

    Halo Reach Purchased but Will Not Unlock in MCC

    If anyone happens upon this thread with the same issue, I found out what was the issue with mine. I needed to clear the cache on the Xbox One. For some reason, whatever was on my Xbox was preventing the final steps of the install process.

    To clear the cache, I held the Xbox power button until the console shut off. I removed the power cable from the back and held the power button a few more times. I then reconnected the power cable and turned the Xbox back on. It essentially rebooted the console
    and the game was able to finish installing.
  3. xDevilxGirlx421 Win User

    Halo Reach Purchased but Will Not Unlock in MCC

    Hi,

    you tried removing your account and adding it back again to see if that fixes the issue
  4. MrShifty3030 Win User

    Halo Reach Purchased but Will Not Unlock in MCC

    Thanks but I tried that and it did not work either. The campaign still appears locked in the settings menu.
  5. Hoova-[xboxvenue] Win User

    I can't forget that game for ever

    Halo 3 halo reach and halo the mcc
  6. Omnickpotent Win User

    What's your favorite 360 game

    Halo Reach or any Halo I suppose. I can't wait for Reach to come to the MCC!
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Halo Reach Purchased but Will Not Unlock in MCC

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