Hardware issues

Discus and support Hardware issues in XBoX on Consoles to solve the problem; Hi there, My wireless controller doesnt always connect to my xbox and drops out every 10 minutes. My headset mic also drops in and out all the time.... Discussion in 'XBoX on Consoles' started by CharlieAughton, Mar 24, 2020 at 6:22 AM.

  1. Hardware issues


    Hi there,

    My wireless controller doesnt always connect to my xbox and drops out every 10 minutes. My headset mic also drops in and out all the time. My wired internet connection does not work ever only wireless. Are
    these faults to do with my xbox or can they be fixed. Thankyou

    :)
     
    CharlieAughton, Mar 24, 2020 at 6:22 AM
    #1
  2. Hordie Win User

    Is this a hardware issue?

    Hi hammerhawker,

    Sorry you're having issues with your Xbox. Try running through the suggestions above. If they don't resolve your issue, I would suggest doing a repair, or if you would like further assistance I would suggest creating your own thread so the community can
    best assist with your exact issue.
  3. RuG TheMunchies Win User

    Is this a hardware issue?

    I've tried both re-installing & the factory reset. Same issues. I think it's probably going to be a GPU issue, but it's strange that it ONLY happens on 2 games?! (thanks for replying so quickly btw!).

    Also, £84 for the repair... and I imagine I will have to pay for the shipping too... ouch.
  4. wewelittelbares Win User

    Hardware issues

    I used to have the same issue i thought it was my router but i found out its was the batteries and charger i had for my controllers i figured that out when i got a new battery kit and charger when my cat chewed up the power cord for my old one
  5. Zero420override Win User

    Hardware issues

    Are you in an area where there are alot of electrical signals (routers, phones using Bluetooth, etc..) thats been an issue for me and others. Try moving your console away from any routers and the like, and see of that helps.
  6. Hordie Win User

    Is this a hardware issue?

    Hi RuG TheMunchies,

    Sorry you're having issues with your console. A couple of tests to would be first to reinstall the games. To do that, go to games and apps, games, select the tile of the game, press menu, manage, and uninstall. After that reinstall the game to make sure.
    If that doesn't work, then you could try doing a factory reset with the
    steps here
    . Your saves should be saved to the cloud if you keep your Xbox connected to the internet. If those don't work, you may need to do a repair which you can request
    here.
Thema:

Hardware issues

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