Have not received Mixerpot rewards

Discus and support Have not received Mixerpot rewards in XBoX Sales and Promo to solve the problem; I watched the Xbox mixer livestream at 4pm est on November 10th and it was promised that viewers would get in game content for Sea Of Thieves and Forza... Discussion in 'XBoX Sales and Promo' started by SolarFlare302, Feb 12, 2019.

  1. Have not received Mixerpot rewards


    I watched the Xbox mixer livestream at 4pm est on November 10th and it was promised that viewers would get in game content for Sea Of Thieves and Forza Horizon 4. But I never received anything.

    :)
     
    SolarFlare302, Feb 12, 2019
    #1
  2. SolarFlare302 Win User

    Have not received Mixerpot rewards

    I have contacted both supports over the months and they both tell me to contact one anothers support and i have been bouncing between both since
  3. MXR Alpha Elite Win User

    Have not received Mixerpot rewards

  4. XBF Amber M Win User

    Have not received Mixerpot rewards

    Hi Solar,

    Thanks for reaching out to us in the forums with this question.
    We understand this can be confusing or frustrating and want to help as best as we can regarding the MixPot.
    If it is within two weeks of the event, customers can post in the Sales
    & Promotions forum
    or in the Mixer
    Promotion forum
    to receive assistance. From there, specific agents that work with the Mixer team can fulfill customers' request. Please be mindful that due to the popularity of MixPot, some
    viewers may not receive content if it has passed the two week mark.

    I hope that this information helps out.
  5. Mister Getafix Win User

    Sea of Thieves mixerpot skin not received.

    Heya!

    You may not receive any alerts for the content as it should automatically appear in your
    commerce 7 to 10 days after the stream.

    Once you see it there it will appear in-game in your ship Armory if all issues with promotional content has been addressed by the Sea of Thieves devs.

    For more info on the games status keep an eye on their
    news site!
  6. Mister Getafix Win User

    Didn't Receive Mixerpot Flintlock Skin

    Heya!

    We have determined that your account did indeed acquire the content. To double-check let's have you sign in and check your
    commerce page on the website.

    When you get full access you should see that content appear in your vanity chest, clothing chest, equipment chest, and armory in-game.



    Keep in mind that at this time the Sea of Thieves devs have promotional content turned off and it may not appear in-game until the issue with that content is fixed.



    For more info and updates check out the

    Sea of thieves status update page!
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Have not received Mixerpot rewards

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