Haven't received e-mail for free 3 months of live promotion

Discus and support Haven't received e-mail for free 3 months of live promotion in XBoX Sales and Promo to solve the problem; I purchased Killer Instinct, Powerstar Golf and Crimson Dragon on xbox one during the promotional period to receive 3 months of free xbox live and was... Discussion in 'XBoX Sales and Promo' started by Maynard007, Jan 27, 2014.

  1. Maynard007
    Maynard007 Guest

    Haven't received e-mail for free 3 months of live promotion


    I purchased Killer Instinct, Powerstar Golf and Crimson Dragon on xbox one during the promotional period to receive 3 months of free xbox live and was supposed to get an e-mail for redemption code. The e-mail was supposed to arrive by the week of Jan 22nd
    an I have not seen anything yet.

    :)
     
    Maynard007, Jan 27, 2014
    #1
  2. MPB245
    MPB245 Guest
    free game

    Promotion: Xbox LIVE 12 Month Gold Membership Free Game of 4

    Date: 03/12/2011

    Promo Item(s): Halo Reach, Fable 3, Kinect Sports, Kinectimals (Haven't received e-mail yet. Would like Halo Reach)
     
    MPB245, Jan 27, 2014
    #2
  3. I need assistance for a promotion in February that I did not receive

    Early February 2018 I participated in a promotion that was "Get 6 MOS Xbox live for the price of 3!" My current yearly subscription was about to end so I purchased two 3 month subscriptions which would've gave me a free 6 MOS. I was suppose
    to receive my free codes in my email within 10 days. Here I am 6 MOS in and still haven't received the free codes for my other two 3 mos of service. This was the page I saw the promotion on and on that page there are links that at the time directed me to the
    Xbox live website to purchase the promotion:

    https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.gamespot.com/articles/get-3-months-...

    Please help me!

    Emails:

    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
     
    itZz SHrEDDaRRR, Jan 27, 2014
    #3
  4. Haven't received e-mail for free 3 months of live promotion

    I don't want you to feel forgotten with the few replies these threads have gotten; it seems that there is some confusion within Microsoft about this promotion, which is known as the "3 For 3 Deal". According to posters in similar threads, they've had success
    by contacting official/phone support and asking for the games and apps division.

    Here are a few links for you:

    Contact your local support

    Similar thread #1

    Similar thread #2

    Good luck!
     
    HyruleBalverine, Feb 17, 2014
    #4
  5. HassanB Win User

    Halo 4 Message Help!

    Hi,

    Sorry, e-mails and LIVE messages to this promotion have already been sent. If you didn't receive the e-mail and then received the message but deleted it, unfortunately there is no way to resend that message to you.

    You will now need to wait until this content is released to everyone in the coming months. There is no exact date.
  6. Ryno Jnr Win User

    Not received Free 3 months Xbox Live Gold Promotion code

    Hey there ! Thanks for reaching out to us.

    In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
    3 months of Xbox Live Gold?

    Also, do you happen to recall the name of this promotion?

    Be sure to keep us posted!
    that was the promo... Buy 3 months Xbox Live Gold then get 3 months extra for free... But i haven't received any codes... even after my subscription i bought expired last week!!
  7. HyruleBalverine Win User

    Haven't received e-mail for free 3 months of live promotion

    I don't want you to feel forgotten with the few replies these threads have gotten; it seems that there is some confusion within Microsoft about this promotion, which is known as the "3 For 3 Deal". According to posters in similar threads, they've had success
    by contacting official/phone support and asking for the games and apps division.

    Here are a few links for you:

    Contact your local support

    Similar thread #1

    Similar thread #2

    Good luck!
  8. SaltyPrincess Win User

    5 free games with 6 Month Xbox Live Purchase

    Hello, I also purchased the 6 month gold membership on 3/30/12 and have not received the codes for the 5 free games! I have checked all e-mails and folders.
  9. JuicyFunseeker8 Win User

    why can't Microsoft support help with this problem

    The 3-month code was meant to be sent out by Email is it in your inbox?
    I too have this same issue and was told to post here after contacting support.

    Promotion was buy 3 months of gold, get 3 months free. The 3 Free months were to be received within 10 days from purchase.

    Received a code via email the following day (with no indication of how many months of fold it was for.)

    Waited 10 days, no secondary code/redemption instructions received.

    Redeeming the initial code, only gives 3 months of gold, not the 6 that stated in the promotion.

    It has been well past the 10 days since purchase, and the free 3 months is no where to be seen.

    Before it's asked, spam and junk mail has been checked. Outside of the initial purchase email/code, nothing relating to the order or promotion has been received.

    Support seems unable to help beyond telling people with this issue to post here.

    Any help would be greatly appreciated.
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Haven't received e-mail for free 3 months of live promotion

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