havent received my 30$ in microsoft credit

Discus and support havent received my 30$ in microsoft credit in XBoX Rewards to solve the problem; spent 1500 gems for microsoftcredit and havent even recieved it . when am i suppose to get my **** credits ? ad2946b1-37ff-4b24-bda1-a69d64487236 Discussion in 'XBoX Rewards' started by Stridexxter, May 7, 2018.

  1. Stridexxter
    Stridexxter Guest

    havent received my 30$ in microsoft credit


    spent 1500 gems for microsoftcredit and havent even recieved it . when am i suppose to get my **** credits ?

    :)
     
    Stridexxter, May 7, 2018
    #1
  2. JDWebber2002
    JDWebber2002 Guest
    1200 credits

    i havent received my credits from thursday. what do i do?
     
    JDWebber2002, May 7, 2018
    #2
  3. cutemanfresh
    cutemanfresh Guest
    No Xbox Live Rewards

    I did the Punchcard Pre-Order about a week ago and havent received my xbox reward credits.
     
    cutemanfresh, May 7, 2018
    #3
  4. Smwutches
    Smwutches Guest

    havent received my 30$ in microsoft credit

    It takes about 96 hours for credits to show as pending after you redeem them. Then they are deposited by the following 15th or 30th of the month.
     
    Smwutches, May 7, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    havent received my 30$ in microsoft credit

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  7. Smwutches Win User

    havent received my 30$ in microsoft credit

    It takes about 96 hours for credits to show as pending after you redeem them. Then they are deposited by the following 15th or 30th of the month.
  8. RipTide Reaper Win User

    Rewards

    yea i have 22k credits i havent received either
  9. LosT ErupT Win User

    Preview Program Invite

    I didn't get invite from xbox, my brother invited me and his friend, his friends received his invite within 30 minutes i still havent received mines
  10. XBLRewards8 Win User

    havent received reward credits since the summer

    Hello NightShade9252,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
Thema:

havent received my 30$ in microsoft credit

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