Haven't received pending MyVIP Gems from 2014 and 2016

Discus and support Haven't received pending MyVIP Gems from 2014 and 2016 in XBoX Rewards to solve the problem; I have pending credits from 2014 and 2016 when I checked my MyVIP account. How do I get these credits cleared and into my account? 11/24/2016 - 250... Discussion in 'XBoX Rewards' started by Naotme, May 24, 2018.

  1. Naotme
    Naotme Guest

    Haven't received pending MyVIP Gems from 2014 and 2016


    I have pending credits from 2014 and 2016 when I checked my MyVIP account. How do I get these credits cleared and into my account?

    11/24/2016 - 250 Credits

    06/30/2014 - 300 Credits

    06/24/2014 - 1,250 Credits

    :)
     
    Naotme, May 24, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Lost all my Xbox Live Rewards Points.

    Hello BeatboxingKing,

    At 5000 or more pending Credits, you are automatically scheduled for a deposit. In August 2016 you received a deposit of 7,900 Credits due to this, which was your last deposit. You can see a record of your past Credit and deposit events from the MyStatement
    on the MyRewards page.

    Regarding your MyVIP rank, in September 2014 we changed to the MyVIP policy. As a part of this policy, MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the
    previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Based off your eligible spending from September 2015 - December 2016, you were placed in your current MyVIP level at the end of December 2016. You
    can check your current MyVIP level/progress at (Xbox Live Rewards)
     
    XBLRewards8, May 24, 2018
    #2
  3. AhhhJohnny
    AhhhJohnny Guest
    Pending credits

    I have points pending from my Lifetime Rewards Earned that I think I haven't received. From 2016 to July 2017 I have points pending. How can I receive my points?
     
    AhhhJohnny, May 24, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Haven't received pending MyVIP Gems from 2014 and 2016

    Since you have over 1,000 pending, you can request a deposit on the MyRewards section of the site and they will be deposited on the date listed on the site at the time that you make the request. Otherwise, you would need 5,000 pending credits to trigger
    an automatic deposit.
     
    Smwutches, May 24, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Naotme,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are
    at 1000 or more pending Credits. There will be a button on your MyRewards page.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Haven't received pending MyVIP Gems from 2014 and 2016

    Hello Naotme,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are
    at 1000 or more pending Credits. There will be a button on your MyRewards page.
  7. Smwutches Win User

    Haven't received pending MyVIP Gems from 2014 and 2016

    Since you have over 1,000 pending, you can request a deposit on the MyRewards section of the site and they will be deposited on the date listed on the site at the time that you make the request. Otherwise, you would need 5,000 pending credits to trigger
    an automatic deposit.
  8. XBLRewards8 Win User

    Lost all my Xbox Live Rewards Points.

    Hello BeatboxingKing,

    At 5000 or more pending Credits, you are automatically scheduled for a deposit. In August 2016 you received a deposit of 7,900 Credits due to this, which was your last deposit. You can see a record of your past Credit and deposit events from the MyStatement
    on the MyRewards page.

    Regarding your MyVIP rank, in September 2014 we changed to the MyVIP policy. As a part of this policy, MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the
    previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Based off your eligible spending from September 2015 - December 2016, you were placed in your current MyVIP level at the end of December 2016. You
    can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/)
  9. XBLRewards8 Win User

    "Movie Marathon" reward

    Hello CIDkidzPILLZ,

    From the FAQ:

    When will I receive my Rewards?

    Your Rewards Credits and MyVIP Gems will appear as pending within 96 hours of completion of each specific offer.

    We see that the Credits for this offer are now pending in your account.
  10. bubbaterry Win User

    Have a question

    If it was for the 5,000 rewards credits, they should show as pending on the MyRewards section of the site. They would be scheduled to deposit around the 15th.

    no I'm talking about MyVIP Gems I redeem 250 of myvip gems for a $5 gift card and I never received the $5 dollars
Thema:

Haven't received pending MyVIP Gems from 2014 and 2016

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