Having issues with a game? Read this post first!

Discus and support Having issues with a game? Read this post first! in XBoX Games and Apps to solve the problem; For faster tech support, please contact us on our Facebook page: AlphaJax You are welcome to post your problems here but please aware that there may... Discussion in 'XBoX Games and Apps' started by MS Win8 Games, Feb 8, 2014.

  1. Having issues with a game? Read this post first!


    For faster tech support, please contact us on our Facebook page: AlphaJax

    You are welcome to post your problems here but please aware that there may be a wait. If you do wish to post your technical issues, please follow the directions below so we can help you more efficiently.

    Please start your own post in the forum and fill out the below information. Feel free to just copy/paste the form below into your new post.

    If you don't know how to find some of the information, I've posted a walkthrough below the form to help.



    1. What version & build of Windows are you running?
    2. What is the make (who made it) & model (if you know it) of the device or devices you are using?
    3. About how long ago did you start having this problem?
    4. Have you noticed this problem happening on any other games?
    5. Describe your problem. Please explain what happens from the time you launch the game until the problem happens.
    6. Please post any other details or notes about your problem here:




    To find out what version of Windows you are running:

    1. Press the Windows Key & R.
    2. A box will pop up in the bottom left side of the screen. Type winver and then press enter.
    3. Another box will open that will tell you what version of Windows you're running and what the build is. Please post both the version number and the build number.


    This form should help us be able to troubleshoot your issue faster and making a new post will let us know that this is an issue that needs to be addressed.

    .

    We apologize for the inconvenience.

    :)
     
    MS Win8 Games, Feb 8, 2014
    #1
  2. Having a problem with Mahjong? READ THIS FIRST!

    Hi all!

    We are in the process of moving our support over entirely to our Microsoft Mahjong page on Facebook.

    Please visit us at
    facebook.com/microsoftmahjong


    Feel free to let us know about any problems, suggestions, ideas, etc. you may have. We'd love to help! Having issues with a game? Read this post first! :)
     
    MS Win8 Games, Feb 8, 2014
    #2
  3. brandiesel1
    brandiesel1 Guest
    Having issues with sharing a clip

    Is this the first time you’ve tried doing it or have you share them before?
     
    brandiesel1, Feb 8, 2014
    #3
  4. Inferior-91D30E2D-4F Win User

    First post...

    Hey there, Congrats on signing up for the beta! (Links here to sign up:
    connect.microsoft.com/XboxLIVEUpdate
    )

    But this is a support forum so if you have any support related issues this is the place to post.
  5. Sc0tty P360 Win User

    Being Prompted to Buy a Game Again; Game Absent From Ready To Install List

    Same here i posted a similar issue... was told by MS Chat to post this issue, should of came here and read these first. Hope they fix it soon
  6. Arachnophil3 Xo Win User

    USAS OP VIDS POST EM HERE

    First line of the first post should have read: "Nerd Rage posted below."
  7. ColdAtrophy Win User

    Fully Customizable Controls For Consoles

    If you read the post it says that there are "first-party certification issues". What the hell could that mean?
  8. CAMMofTHRONES Win User

    XBOX LIVE having major issues right now

    [quote user="XBL Prophet"]

    I just turned on the console and messed around for about 5 minutes. No problems for me. Back to the game. :)

    [/quote]

    Like always, you didnt read the first post. Dont forget to sign into your 2nd account and give me 1 star twice. :) And yourself 5 stars twice. :)
Thema:

Having issues with a game? Read this post first!

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