Having issues with a rewards claim

Discus and support Having issues with a rewards claim in XBoX Rewards to solve the problem; I have worked hard to get up to 24,000 rewards points to claim the 12 months subscription and have yet to receive the code or an email confirmation of... Discussion in 'XBoX Rewards' started by Schnee Senpai, Jul 11, 2018.

  1. Having issues with a rewards claim


    I have worked hard to get up to 24,000 rewards points to claim the 12 months subscription and have yet to receive the code or an email confirmation of the claim.

    :)
     
    Schnee Senpai, Jul 11, 2018
    #1
  2. x box live is down

    Yup, XBL is having issues at the moment, good luck with your compensation claim...
     
    WILK0-98D843A7-6EBD-4ABC-A1C2-5D9DBF1CA00A, Jul 11, 2018
    #2
  3. 10,000 Microsoft rewards points

    I have 1000 MyVIP gems.....and every single time I go to get the reward I want, that I can SUPPOSEDLY claim twice a month....IT'S OUT OF STOCK!!!!! What is the point of having the VIRTUAL CURRENCY as a reward if we CAN'T claim it because it's "out of stock"
    this needs to be fixed NOW I want my rewards
     
    Syndicate Creep, Jul 11, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Having issues with a rewards claim

    You'll need to contact customer support for the Microsoft
    Rewards program for assistance.
     
    Smwutches, Jul 11, 2018
    #4
  5. I did and they kept telling me to come here to create a post. They were of no help at all.
     
    Schnee Senpai, Jul 11, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Unfortunately Xbox Rewards support will not be able to assist since they are a separate program. You will have to try emailing them again.
     
    Smwutches, Nov 3, 2018
    #6
  7. Smwutches Win User

    Having issues with a rewards claim

    You'll need to contact customer support for the Microsoft
    Rewards program for assistance.
  8. Smwutches Win User

    Having issues with a rewards claim

    Unfortunately Xbox Rewards support will not be able to assist since they are a separate program. You will have to try emailing them again.
  9. Schnee Senpai Win User

    Having issues with a rewards claim

    You'll need to contact customer support for the Microsoft
    Rewards program for assistance.
    I did and they kept telling me to come here to create a post. They were of no help at all.
  10. anthonyrabbismith Win User

    Unable to redeem gems for 10,000 reward credits

    I really got excited about claiming this but I had exactly the same issue. The reward will probably become unavailable soon and I believe it would have worked if we had claimed it earlier.

    Hopefully I am wrong.
  11. Smwutches Win User

    Still awaiting xbox ambassador rewards I have been awarded

    For Ambassador issues, it's best to post in the Ambassador forums. Avatar rewards have not been released yet. Once they are, there will be an option to claim them on the rewards page. You should receive a survey over the next couple of weeks to fill out
    for physical prizes.
Thema:

Having issues with a rewards claim

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