having problems with the headset wont connect with my controller im using a 3.5mm jack

Discus and support having problems with the headset wont connect with my controller im using a 3.5mm jack in XBoX on Consoles to solve the problem; im having problems with the headset wont connect with my controller im using a 3.5mm jack I tried different controllers and a brand new head set still... Discussion in 'XBoX on Consoles' started by jenbrennan, Feb 20, 2019.

  1. jenbrennan
    jenbrennan Guest

    having problems with the headset wont connect with my controller im using a 3.5mm jack


    im having problems with the headset wont connect with my controller im using a 3.5mm jack I tried different controllers and a brand new head set still wont work any ideas ?

    :)
     
    jenbrennan, Feb 20, 2019
    #1
  2. XBF Crystal P Win User

    having problems with the headset wont connect with my controller im using a 3.5mm jack

    Hi there
    jenbrennan,

    Thanks for reaching out. I'm sorry to hear about the issue with the your headset. To help clarify,

    • Do you see a mute icon on the home screen?
    • Have you tested your

      NAT type
      ?

    I recommend taking a look at the following troubleshooting articles:


    If the issue persists, I recommend to
    create a static IP for the console,
    and port forwarding on the network
    configuration settings.

    Try this out and let us know the results.
  3. jenbrennan Win User

    having problems with the headset wont connect with my controller im using a 3.5mm jack

    Yes we have done all that were hours tryin all different things and nothin works . And headset works on other xbox one s an not our one
  4. JUST DO IT415 Win User

    having problems with the headset wont connect with my controller im using a 3.5mm jack

    Just wondering, have you tried the headset with a different setup like testing it on a pc or maybe something like connecting it to your mobile phone and test out the headset?
  5. jenbrennan Win User

    having problems with the headset wont connect with my controller im using a 3.5mm jack

    Tried all of that and still nothin and the headset works perfect wit my friends . This is an absolute joke that the xbox wont allow the headset to work
  6. jenbrennan Win User

    having problems with the headset wont connect with my controller im using a 3.5mm jack

    Thanks but we have done all this and still not working
Thema:

having problems with the headset wont connect with my controller im using a 3.5mm jack

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