Having some major Xbox One problems

Discus and support Having some major Xbox One problems in XBoX on Consoles to solve the problem; Ok, here I go... On Christmas eve I received my Xbox One that MS gave to me free of charge. This machine worked perfectly until last Thursday when it... Discussion in 'XBoX on Consoles' started by Obsessive Power, Feb 13, 2014.

  1. Having some major Xbox One problems


    Ok, here I go...

    On Christmas eve I received my Xbox One that MS gave to me free of charge. This machine worked perfectly until last Thursday when it suddenly refused to turn on. Contacted support did some tests, got a replacement machine. This machine arrived
    on Tuesday, but I haven't been able to use it properly. Now on my third troubleshoot that Support suggested I try, but not very hopeful.

    The replacement either won't play my games, or if it does, they either get to the loading screen and crash or crash during play. The only two games I have tried so far are Forza 5 (digital download) and Dead Rising 3 (on Blu-ray). Console is not
    running hot and is in a well ventilated area.

    At first I had a problem syncing my games with the cloud. The console would lock up. When I finally got it to sync, I had no save files for Forza V. I played anyway and on three occasions the game has crashed. The first time this happened, the
    textures for the road disappeared, which made it look like the car was floating. I pressed the Xbox button on the pad and the console froze. I had to hold down the power button to turn off the machine. Tried the game again only for the game to crash again
    about 1hr into play at the start of a race. The console froze with the audio playing in a loop.

    Tried playing Dead Rising 3 only for the game to crash on the loading screen. Once again this locked up the console. Tried the game twice more with the same result.

    Called support and was asked to uninstall both games. Remove my Gamertag. Disconnect from wireless connection. Install DR3 while offline. Connect with a wired connection, sign back in with Gamertag, run DR3 and install update then try running game. Well I tried
    all that and the game got stuck again, this time after pressing A to start game. It didn’t even try to sync. Once again console totally locked up.

    As of writing this, I’ve done a factory restore of the console. I’m now attempting to try DR3 again once the update has downloaded.

    I will post back my findings, but I won’t be best pleased if I have to send this replacement machine back too! What the heck has gone wrong??

    :)
     
    Obsessive Power, Feb 13, 2014
    #1
  2. brandiesel1
    brandiesel1 Guest
    Having some problems

    Hello,

    Below is a link with various troubleshooting steps for you to try. Hopefully one of the solutions works for you.

    Troubleshoot Xbox One Disc Errors
     
    brandiesel1, Feb 13, 2014
    #2
  3. Icyjocey22
    Icyjocey22 Guest
    Having some problems

    How do I fix my xbox one when it don't won't to take discs at all
     
    Icyjocey22, Feb 13, 2014
    #3
  4. AndreGouvea Win User

    I'm on my second Xbox one repair after only eight months

    I still have my Xbox One since day one and have no problems or that major! Some minor here there but was fixed on that day! So they basically charged you for the second Xbox One?
  5. IceJaiden Win User

    Xbox one major problem i have

    So they suggest turning it upside down and hitting it wow really good advice.
  6. ChristopherCochrane Win User

    Xbox one major problem i have

    @IceJaiden

    Not even joking but yeah that's what they told me to do, turn it upside down and hit it really hard on the corners of where the disc drive is located. Also told me that's what they do when someone brings their xbox one in that wont play disc's etc.. And
    funny thing is, i didn't get an on-screen error untill i done it. It was the error that comes up with a bunch of different languages with either an E303 error or E202 error. Can't remember.
  7. ChristopherCochrane Win User

    Xbox one major problem i have

    Yeah i have tried everything. I don't think that this is the real problem with my Xbox as that error code is just a standard error code everyone gets when a game takes too long to load and doesn't really explain to much detail so ill just have to take it
    back.
  8. ChristopherCochrane Win User

    Xbox one major problem i have

    yeah i tried that alot of times and didnt fix anything. Sending it back to microsoft in next few days just for a repair because nothing has worked
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Having some major Xbox One problems

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