Having to buy an already owned game again issue

Discus and support Having to buy an already owned game again issue in XBoX Games and Apps to solve the problem; My brother bought Destiny 2 on his Xbox One but somehow it uninstalled and it says that he has to buy the game again. I’m game sharing with him so he... Discussion in 'XBoX Games and Apps' started by JinsokuX, Jul 20, 2019.

  1. JinsokuX
    JinsokuX Guest

    Having to buy an already owned game again issue


    My brother bought Destiny 2 on his Xbox One but somehow it uninstalled and it says that he has to buy the game again. I’m game sharing with him so he allowed me to get it but he doesn’t. It even shows his achievements of the game from when he could play
    it. Is there any way that he can get the game back without having to pay again.

    :)
     
    JinsokuX, Jul 20, 2019
    #1
  2. Buachaill Dona Win User

    Having to buy an already owned game again issue

    Destiny 2 year one content is going free to play in September if you didn't already know.
  3. ArminatorX Win User

    Having to buy an already owned game again issue

    Your brother should check https://account.microsoft.com/billing/orders/ on his account, to check if Destiny 2 shows up there.

    This page provides tax relevant billing information, so if the game isn't there, then he probably bought the game on a different account.

    If he made sure that the game was bought with the right account that he currently uses on the Xbox One, then he needs to go to My Games and Apps, and find Destiny 2 in the Ready to Install section.

    In case he accidentally hid the game in the ready to install list, he needs to click the Left Stick button and hold it while pressing X.

    That should un-hide games from the Ready to Install section, and if he's signed in with the proper account, he can then re-install Destiny 2.
  4. luissolid Win User

    Having to buy an already owned game again issue

    Hello!

    Remember that destiny 2 have different versions and maybe you're looking one version you don't buy.

    The best option its go to my game and apps, then on the option ready ti install you will see the games that you bought and you can download it.

    Regards!
  5. SpiralOut46and2 Win User

    Having to buy an already owned game again issue

    If he did indeed do a full purchase on it, it should always be there, associated with the account that purchased it. Are you sure he paid the purchase price for it, and it wasn't maybe a free trail or beta version or sprecial promotion or anything like
    that? If he did purchase it, it will be his, so he'd need to contact Support to look into the issue.
  6. Boom B00M Boom Win User

    Having to buy an already owned game again issue

Thema:

Having to buy an already owned game again issue

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