Having trouble changing my parents account...

Discus and support Having trouble changing my parents account... in XBoX on Consoles to solve the problem; Hi, I have some trouble, mi dad deleted the account I used to have as parental account.... And when I try to sign in to xboxLIVE it says that I have to... Discussion in 'XBoX on Consoles' started by AlexGallo, Jun 21, 2014.

  1. AlexGallo
    AlexGallo Guest

    Having trouble changing my parents account...


    Hi, I have some trouble, mi dad deleted the account I used to have as parental account.... And when I try to sign in to xboxLIVE it says that I have to change my parents account and stuff..... The point is... Whenever I try to change it, a warning pops up
    that says Profile registration is not available right now. Try again later. But this happens every single time I try to change my parents account..... And it's starting to be very annoying to have a Gold membership and not being able to use it... Please answer...

    :)
     
    AlexGallo, Jun 21, 2014
    #1
  2. JakeS117
    JakeS117 Guest
    Problems changing my name

    My account was initially set up in my parents name and I'm having trouble changing the details. When I first log into my account it still shows my parents first name despite having changed it by editing my profile. I changed the details where it asks for
    "enter your name or alternate nick name". Is there a delay for some reason or am I missing something that also needs updating? Thanks for any help.
     
    JakeS117, Jun 21, 2014
    #2
  3. Trouble with my XBL account

    I'v been having some trouble signing into my XBL account since before X-mas 2011. With a new update requiring me to accept the Terms and Conditions by using the Parental email/password, it's becoming impossible to access my account. My parents email has
    changed and there's no way of changing it unless i sign in, which i cant.

    Also my parents email was not a live account, so i can't do anything online about it. My parents are still being charged for the 3 month subscription, but we don't want to give up hope of getting the account back. Anything you could do to help?

    -Declan
     
    Declan Paterson, Jun 21, 2014
    #3
  4. MarkusTeunis Win User

    Having trouble with my parental account

    Solved the problem, got the right account ans changed my Status to adult. Thanks vor your responses though!
  5. thiennguyen8199 Win User

    Having trouble with my parental account

  6. VibroPlex Win User

    Having trouble with my parental account

    You have the parental email address written down, right? If not, go to the Xbox and try to accept the Terms of Use and it will be shown to you.

    1) Take that to
    http://account.live.com/password/reset
    for the password reset

    2) If you can't reset it, go to
    http://account.live.com/acsr
    SAVE THE EMAILS SENT TO YOU

    3) If that fails, contact Support and provide them with the Console ID number from
    Settings | System |
    Console Settings |
    System Info (it's on the 2nd line) and the reference number from the email sent to you in Step 3, and submit a Password Reset Request. If you call them, use Option 2 phone numbers at
    http://tinyurl.com/XBLnumbers but it's faster to have the Agent call
    you by going to http://support.xbox.com/en-US/contact-us?xr=footnav#0:6:3 (and if you're not in the US, replace
    that with your country code, e.g., CA for Canada).
  7. I am2 cool Win User

    I can't change settings

    Thanks Has, but due to previous issues with it, I have long since changed the parental account to the same as the other account because the other account was just having issues(like not letting me login to it even though I did not forget the password [as
    it was written down]) and that allowed me to gain access, but now is giving me my current troubles.
  8. MrMafia7 Win User

    Unable To Change Parental Account

    So, after a month and a half, I finally figured out why this was happening. Apparently it was because I didn't have a parent account active.

    I can't change my parent account because I can't access the My Account page.

    I can't access the My Account page because I can't change my parent account.
Thema:

Having trouble changing my parents account...

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