Having trouble getting into my Microsoft account

JoseRincon5 · Apr 11, 2022

When I’m trying to log into my Xbox account and go into Minecraft in keeps saying Invalid JSON string does anyone know how to fix this

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello JoseRincon5, I found a occurrence in the community regarding your mistake, try to follow the procedures below.

https://answers.microsoft.com/en-us/xbox/forum/...

iRolaNx

Sage to Rage!! hi! idk how to contact you again so i had to look this post again.

i am having the same problem with my old xbox account and im still paying for it, please fix it, i think that i have an update again but it says that my password isnt working and stuff, please help me.

Thank you.

Mythic xSagex

Hi there!

As i am doing some research to try to help you i will say this:

Please do not post personal info (Your email)

These are public forums and anyone can view it. And some people in this world want to use personal info for harm.

BrianWheat

Restarted PC

Network Connection OK

Cleared Cache and Cookies on Internet Browser.

Tried Firefox. Signing on Microsoft Account. OK, Signed in Microsoft Store. Blank Screen, Clicked Search, no response.

Tried Edge. Unable to sign on, all I get is waiting response.

Tried Crome. Signing on Microsoft Account. OK. Microsoft Store, same trouble as Firefox.

Able to sign on to my Microsoft Account with my ANDROID mobile, Managed to download and install Microsoft Solitaire Collection.

The trouble seems to be with my PC.

I have no trouble with other websites.

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

If you have access to your old PlayStation account, you can unlink it for it.

If I wouldn't recommend you to contact sony support so they can unbind it for you.

Having trouble getting into my Microsoft account