Having Trouble Processing My Payment

Discus and support Having Trouble Processing My Payment in XBoX Accessibility to solve the problem; Error Message I keep getting when attempting to purchase XBox gift cards or even add money to my kids spending account. There's nothing wrong with the... Discussion in 'XBoX Accessibility' started by PaulaBrown9, Jan 16, 2022.

  1. PaulaBrown9
    PaulaBrown9 Guest

    Having Trouble Processing My Payment


    Error Message I keep getting when attempting to purchase XBox gift cards or even add money to my kids spending account. There's nothing wrong with the payment source I'm using:

    Contact us at Microsoft support

    We’re having trouble processing your payment and we’d like to get it sorted out. Get more info

    :)
     
    PaulaBrown9, Jan 16, 2022
    #1
  2. Smwutches Win User

    having trouble processing your payment

    For help with billing issues, you'll need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  3. Misunderstood�� Win User

    Billing

    I have my card on there but it keeps saying were have trouble processing your payment?
  4. XA JJKILLERs Win User

    Trouble processing payment

    I'm not sure if it was the same error code, but about a year ago I had a similar message when trying to purchase a game which said that it was having trouble processing my payment. I knew there was no issue with my debit card, so I wasn't sure what
    was causing it either. I wound up backing out of the Store and left it alone until later that evening. Then I tried again, a few hours later, and it went through fine. Just thought I'd add this, in case you might want to try again and see if it does go through.
    Good luck!
    Yes the same thing happened to me think the servers are being taxed this week
  5. XBF Steven R Win User

    Trouble Processing Payment

    Hey there JackVossler,

    Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally see how getting this error could be pretty frustrating. Since it straight up says to contact support, I suggest
    contacting support as there could be something that is messing everything up.

    When you get the chance, give that a shot and let us know if that helped.

    Thanks!
  6. Miku Sakuya Win User

    Trouble processing payment

    Think it's a server issue it's a bit common
Thema:

Having Trouble Processing My Payment

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