Having Trouble Seeing or Hearing Media on Your TV? -- Check Here!

Discus and support Having Trouble Seeing or Hearing Media on Your TV? -- Check Here! in XBoX on Consoles to solve the problem; I have no picture while using HDMI cables (might have sound) The first thing you can do to trouble shoot this issue is to try unplugging and... Discussion in 'XBoX on Consoles' started by Mister Cerb, Aug 28, 2014.

  1. Mister Cerb
    Mister Cerb Guest

    Having Trouble Seeing or Hearing Media on Your TV? -- Check Here!


    I have no picture while using HDMI cables (might have sound)

    The first thing you can do to trouble shoot this issue is to try unplugging and reinserting your HDMI cable when the picture goes out (black screen). You could also try substituting a different type of cable, either component or composite. If either of these
    solutions work, even temporarily, your TV might not support HDCP, the security that the Xbox 360 console uses with HDMI. You can further test this by trying your console with HDMI on a different TV.

    My high-definition video is playing at a lower resolution

    The Xbox 360 console uses High-bandwidth Digital Content Protection (HDCP) protocol for playing high-definition movies over HDMI cables. Some TVs, devices, and adapters do not support this and may cause issues.

    Refer to your device manual or website to make sure it supports this protocol. If it doesn’t using a different type of cable or using a different TV should fix the issue.

    My screen has a green or purple tint, is flickering, or showing “ghost” images

    If you are noticing any of these odd display issues, you should first make sure your console is up to date. If you are connected to LIVE at all times, you should have been prompted for any available updates. If you don’t have your console connected to LIVE,
    you can always update by downloading the update on your computer and putting it on a USB device or burning it to a DVD or CD. Instructions and files can be found

    here
    .

    You should also try removing any extra devices or adapters between the TV and your console (sound systems, extension cords, etc.). Connect the console directly into the TV.

    If your TV has any kind of “noise-reduction” option, please try turning this off. See your TV manual or website for instructions.

    I have four flashing red lights on my console and no picture

    This signals that your AV cables are not properly connected. Make sure to check for loose or damaged cables.

    I have no picture or my picture looks funny

    Some basic things to try include:

    1. Remove and reinsert your A/V cables
    2. Set the TV to display the correct input (ex. HDMI 1, HDMI 2, Component 1, etc.)
    3. Set the HD AV cable to the correct setting (“TV” when using 3 prongs, “HDTV” when using 5)
    You can also do a general reset of your display settings and can be used to simply reset your console back to its factory defaults.

    1. If there is a disc in the console, remove it.
    2. Turn off the console.
    3. Turn on the console by using your controller. To do this, press and hold the controller's Xbox Guide button until your console turns on.
    4. While the console is starting, press and hold the Y button and pull the right trigger at the same time. Continue holding the buttons when you see the Xbox 360 logo.
    The console will restart and hopefully your video issue is fixed.

    Note: If multiple controllers are connected to your console, make sure that you use the player one controller. You can recognize the player one controller because the upper-left quadrant of the Guide button is lit up on that controller.

    I’m still having trouble with my audio or video.

    If you are having an issue that isn’t helped by the above troubleshooting, please create or find a thread in this forum to post your unique issue. Please include the following information:

    Describe the issue you are seeing.

    What type of audio/video cable(s) are you using.

    What model Xbox 360 console are you using (original or S).

    Are you receiving any error messages or codes?


    :)
     
    Mister Cerb, Aug 28, 2014
    #1
  2. Miss Kleo
    Miss Kleo Guest
    Changing the screen size

    Hey there OMG RHINO 64! Can I first have you review our sticky on "Trouble seeing or hearing media on your TV"! Let me know if any of the steps there help resolve
    your picture issue. Having Trouble Seeing or Hearing Media on Your TV? -- Check Here! :)
     
    Miss Kleo, Aug 28, 2014
    #2
  3. no sound watching dvd via hdmi cable

    Trouble hearing or seeing media on your TV.

    Hopefully something in the link will help.

    Have you tried watching a film using the console on a different TV via HDMI?, just to make sure all is well there.
     
    GreyPilgrim-CE541714-D291-410C-84D6-81A93517B4BD, Aug 28, 2014
    #3
  4. Mister Maka Win User

    Right stick not working

    Hey there AmissRelic80436.

    Sorry to hear you're having trouble with your controller! To check, which console are you currently having this trouble on? Have you tested a different controller to see if there's any change?
  5. Mister Maka Win User

    Xbox One Media Remote does not work with "cd player"

    Hey there MARCOITA20.

    Sorry to hear you're having trouble with your media remote! Let's have you try uninstalling the app, power cycle your Xbox One (hold down the power button for 8-10 seconds), and then reinstall the app to see if that helps.
  6. Miss Portia Win User

    I'm sick of Xbox!

    Hi! Sorry to hear of your troubles. You can check your warranty status and set up a repair here: myservice.xbox.com
  7. Killn The Drama Win User

    blank screen

  8. Mister Gwyther Win User

    360 remote

    Hey there Diddy! I understand you are having some trouble with your media remote. Do you have any other media remotes that do work with your old console? Could you also check to see if this remote works on a third console? These tests will help us narrow
    down the cause of the issue. Let me know and we'll go from there. Thanks!
Thema:

Having Trouble Seeing or Hearing Media on Your TV? -- Check Here!

Loading...
  1. Having Trouble Seeing or Hearing Media on Your TV? -- Check Here! - Similar Threads - Having Trouble Seeing

  2. Having trouble with GamePass sharing on home console

    in XBoX Accessibility
    Having trouble with GamePass sharing on home console: I have GamePass & Gold and the Xbox One S is set to "home console", but now my son cannot play the games on his account that I have downloaded from GamePass unless I am sign-in, when before that...
  3. Is anybody else having trouble moving or copying files from external to internal on the...

    in XboX Insiders
    Is anybody else having trouble moving or copying files from external to internal on the...: [IMG] submitted by /u/steppingstone01 [link] [comments]
  4. Anyone having Ace Combat 7 trouble?

    in XBoX Games and Apps
    Anyone having Ace Combat 7 trouble?: I just bought Ace Combat 7 . I get to the end of the 3rd campaign mission and it just freezes every time. Im just wondering if anyone else is experiencing this??. I will email bandai namco....
  5. Estou com problema para jogar sombras da guerra [Mod Translation-I'm having trouble playing...

    in XBoX Games and Apps
    Estou com problema para jogar sombras da guerra [Mod Translation-I'm having trouble playing...: Boa tarde alguém pode me ajudar estou com um problema para jogar o jogo sombras da guerra comprei a midia física definitive edition estou com 15 horas de jogo agora inicio o joga para dar...
  6. Im having trouble with the console streaming side of the streaming app.

    in XboX Insiders
    Im having trouble with the console streaming side of the streaming app.: I just received confirmation that i can use the project xcloud service on the newly released streaming app, but i am unable to use the "steam from console" feature even though i am an insider. Is...
  7. Having trouble pairing Xbox One Wireless Controller with Android Samsung S8 Active Phone...

    in XBoX on Mobile
    Having trouble pairing Xbox One Wireless Controller with Android Samsung S8 Active Phone...: I'm not able to get my Xbox One Wireless Controller(model 1697) to show up on my Android phone(Samsung Galaxy S8 Active). I've called both Xbox and Samsung support and neither were able to answer...
  8. Having trouble starting a game, tells me to install

    in XBoX on Windows
    Having trouble starting a game, tells me to install: I'm using the Xbox for Windows 10 Beta and I'm having a very strange problem. So, I tried launching a game several times and it didn't, so I thought I'd reinstall it to see if it would work....
  9. Having trouble pairing Xbox One Wireless Controller with Android Samsung S8 Active Phone...

    in XboX Insiders
    Having trouble pairing Xbox One Wireless Controller with Android Samsung S8 Active Phone...: I'm not able to get my Xbox One Wireless Controller(model 1697) to show up on my Android phone(Samsung Galaxy S8 Active). I've press the discovery button on the controller, and scan under...
  10. Having trouble with the Gamepass 3 months for $1 deal

    in XBoX Sales and Promo
    Having trouble with the Gamepass 3 months for $1 deal: Hey all, I'm having trouble with the deal as the title says, whenever I try to purchase it, I will click on the appropriate buttons, and it takes me to a screen to purchase 1 month at full price...