Having trouble signing into my other Xbox account

Discus and support Having trouble signing into my other Xbox account in XBoX Accessibility to solve the problem; Started having issues on my other xbox account saying I need to go to account.live.com, once i got there I realized I had forgotten the password so I... Discussion in 'XBoX Accessibility' started by DakoataJones, Apr 19, 2020.

  1. DakoataJones
    DakoataJones Guest

    Having trouble signing into my other Xbox account


    Started having issues on my other xbox account saying I need to go to account.live.com, once i got there I realized I had forgotten the password so I tried resetting it. Not only would it not let me recover it from this account it also won’t allow me to
    reset the password. I’ve tried contacting microsoft but wait times are crazy long. Any help?

    :)
     
    DakoataJones, Apr 19, 2020
    #1
  2. XBF Leo G Win User

    Having trouble signing into my other Xbox account

    Hello DakoataJones,

    Thanks for posting on the Xbox forums. We understand that you would like some assistance with recovering an account's password. We have a support article that explains

    how to reset your password
    . If you are unable to reset the password using the security information on the account, we suggest filling out the account recovery form. You can access it from the support article. Be sure to let us know the results
    DakoataJones!
  3. Kiesey Win User

    Having trouble recovering my other account

    If you call Xbox Support by phone and you can verify the information on the account then they will be able to tell you what the live id is for your account.
  4. BrianWheat Win User

    unable to sign into Microsoft Store

    Restarted PC

    Network Connection OK

    Cleared Cache and Cookies on Internet Browser.

    Tried Firefox. Signing on Microsoft Account. OK, Signed in Microsoft Store. Blank Screen, Clicked Search, no response.

    Tried Edge. Unable to sign on, all I get is waiting response.

    Tried Crome. Signing on Microsoft Account. OK. Microsoft Store, same trouble as Firefox.

    Able to sign on to my Microsoft Account with my ANDROID mobile, Managed to download and install Microsoft Solitaire Collection.

    The trouble seems to be with my PC.

    I have no trouble with other websites.
  5. KoriGotti Win User

    cant message anybody through Xbox, can anybody help?

    No i made this account a few weeks ago. I started using the account the other day when i got to an xbox. This is the only account having trouble messaging. I even went on the website and the app to see if im able to message but there was no luck. I have
    signed in on my nephew xbox and it said the same thing. So there is nothing wrong with the xbox if the other 2 accounts can message without an issue.
  6. revolver born 1 Win User

    Trouble with my account signing in

    I am also having this problem. I have been trying to sign in for 2 days now.I type in my password and all it does is a signing in and will not go any further. I am so frustrated!
Thema:

Having trouble signing into my other Xbox account

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