Having Xbox live sign in issues on Xbox app On PC

Discus and support Having Xbox live sign in issues on Xbox app On PC in XboX Insiders to solve the problem; I cannot log in to Xbox live on the Xbox app. A black box flashes on my screen when I click sign in but then goes back to the Xbox app Home Screen.... Discussion in 'XboX Insiders' started by /u/SpuddieJive, Feb 23, 2021 at 10:53 PM.

  1. Having Xbox live sign in issues on Xbox app On PC


    I cannot log in to Xbox live on the Xbox app. A black box flashes on my screen when I click sign in but then goes back to the Xbox app Home Screen.

    I’ve reset and repaired multiple time and also reinstalled the app and still the same problems, anyone offer any help?

    submitted by /u/SpuddieJive
    [link] [comments]
     
    /u/SpuddieJive, Feb 23, 2021 at 10:53 PM
    #1
  2. M3tal Daz3 Win User

    ms-xbl-multiplayer

    • Make sure you’re signed in only on this machine. If you have signed in to any other PC’s with the same account lately, ensure you’ve signed out everywhere else.
    • Launch the Xbox App prior to launching the game, and ensure that your profile signs into Xbox Live without issue.
  3. XBF Brad A Win User

    Communication ban

    Hi Ucoq,

    Thanks for reaching out to the forums. We see you have an issue on your PC. Try signing out of everything Xbox related. This means the Xbox app on PC and phone, companion app on PC. This is odd as it works on the phone and not your PC. Do you have an Xbox
    to test the communication on?

    Thanks,

    Brad
  4. XBF Brad A Win User

    не могу войти в игровой аккаунт Xbox[Translation-can't sign in to my Xbox game account]

    Hello Fellow gamer,

    Thanks for reaching out to the forums. We see you have an issue signing in. Here is a guide for

    signing into the Xbox app
    . Try power cycling the PC also. Shut the PC completely down wait a few minutes then turn it back on.

    Thanks,

    Brad
  5. XBF Amber M Win User

    Error 0x87DD0005: Playing in the Xbox Live on Windows 10

    Hi Alexandre,

    Thanks for reaching out to us in the forums for this issue. Sorry to hear that you're getting an error message and code when trying to sign into the Xbox app on your PC.

    Since you're receiving error code 0x87dd0005, which normally occurs if there's a problem with the

    Xbox Live Service Status
    or with an unexpected error on your device, and have already determined that you're able to access other games, then your profile may be having an issue (if there is not a service alert at the moment).

    I recommend that to troubleshoot this issue, you remove (sign out) of your profile in the Xbox app, restart your PC, then

    re-add (sign in) your profile to the Xbox app
    . This should refresh your information as it gets downloaded again.

    To sign out of your Microsoft account:

    1. Open the Xbox app.
    2. Select Settings.
    3. Select Sign Out.
    Give the troubleshooting a try and please let us know the results.

    I hope that this helps out.
  6. Super.Grover Win User

    Connection tests fine, no xbox live service

    I have the same issue and I'm also on Comcast. My Xbox One and the Xbox App (PC & Phone) won't connect to Xbox Live. When I disable the WiFi on my phone, the Xbox App connects to Xbox Live without issue. It must be an issue with Comcast.
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Having Xbox live sign in issues on Xbox app On PC

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