HDR games suddenly very dim after recent system update

Discus and support HDR games suddenly very dim after recent system update in XBoX Games and Apps to solve the problem; I'm sorry if this has been covered, I searched the forums for awhile and didn't quite find a match. I have an Xbox One X and a 65" hisense tv.... Discussion in 'XBoX Games and Apps' started by LightFlashes, Jul 16, 2019.

  1. LightFlashes
    LightFlashes Guest

    HDR games suddenly very dim after recent system update


    I'm sorry if this has been covered, I searched the forums for awhile and didn't quite find a match.

    I have an Xbox One X and a 65" hisense tv. Everything worked fine up until the most recent system update. Now, whenever I try to play a game with HDR, the screen is very dim, making it next to impossible to play. I have not changed any settings on the
    xbox or on the tv. The ONLY thing different is the system update. Before it, games displayed fine, after it, all HDR games dim. Is anyone else having a similar issue? Thanks for your time.

    :)
     
    LightFlashes, Jul 16, 2019
    #1
  2. LightFlashes Win User

    HDR games suddenly very dim after recent system update

    I tried both power cycling and soft reset. Problem still remains. All HDR games are still very dim. Again, I hadn't changed any settings on my xbox or TV, only change was a system update.
  3. XBF Leo G Win User

    HDR games suddenly very dim after recent system update

    Hello LightFlashes,

    Thank you for posting on the Xbox forums. We understand that your HDR games are extremely dim when you play them. Is your console enrolled in the

    Xbox Insider Program
    ? Have you attempted any troubleshooting steps to resolve the issue? We recommend

    power cycling
    the console by holding down the power button on the console for ten seconds. You can attempt to download the update again by completing a

    soft factory reset
    . This will keep all games and applications installed, but it will remove all profiles from the console. Therefore, the email address and password for those accounts must be known before this step is taken. Be sure to let us know the results!
  4. Paper21 Win User

    HDR games suddenly very dim after recent system update

    Im having the same issue. Xbox One S. I start up an HDR compatible game and its dark and dim. Ive done all the troubleshooting and the problem only started after the most recent system update.
  5. Geometric Atom Win User

    HDR games suddenly very dim after recent system update

    I am having the same issue.... Everything worked fine for nearly 9 months, just had an update 6 days ago (I was literally playing a game right before It told me to update my console). So I updated it and got right back into the game to find my HDR being
    washed out and dimmed down. Tried everything to fix it, nothing. Microsoft ignored my posts about it on reddit after telling me to post on the insider page and locking it on here. Guess the update broke our consoles and all we can do is accept it or buy a
    new one....
  6. HyperVenom523 Win User

    HDR games suddenly very dim after recent system update

    TrusteIjave an Oled and it looks amazing no dim at all on my end
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HDR games suddenly very dim after recent system update

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