Headset and controllers

Discus and support Headset and controllers in XBoX on Consoles to solve the problem; My son has tried 4 different controllers and 2 different (working) headsets with his Xbox one and we cannot get any sound. We can hear others in the... Discussion in 'XBoX on Consoles' started by sarahmoss1, May 10, 2019.

  1. sarahmoss1
    sarahmoss1 Guest

    Headset and controllers


    My son has tried 4 different controllers and 2 different (working) headsets with his Xbox one and we cannot get any sound. We can hear others in the party through the tv but it does not register the headset when we plug it into the controllers. We have
    tried new controllers wireless and wired. The headsets are 2 different brands that say Xbox compatible. Could it be something in the settings? Surley 4 controllers can't be broken??

    :)
     
    sarahmoss1, May 10, 2019
    #1
  2. BuffaloBuns Win User

    Xbox One Chat Headset not turning on

    BOught a stereo headset as well as a new controller. wouldn't you know- the old headset works fine with the new controller and the new headset doesn't work with old controller.

    Problem- DEAD controller headset port.
  3. El Mago tv Win User

    controller audio problem

    • Disconnect the headset or unplug the headset cable from the bottom of the controller, and then reconnect it firmly to the controller (in the expansion port for a headset or the 3.5-mm port for a 3.5-mm chat headset).
    • Make sure the headset is not muted. To do this, check the mute button on the headset controls. (For a headset, the mute button is on the left side of the connector that is plugged into the expansion port of the controller. For a 3.5-mm chat headset, the
      mute button is a slider button on the front of the audio controls that are in the middle of the headset cable.)
  4. Sanana94 Win User

    No Game Volume From Headset

    Hey there, It can easily be that the jack on your controller/headset is broken.

    I'm going to list a few things to try (if you can).

    1) Try the headset in another controller.

    2) Try the headset in another device.

    3) Try another headset in the controller. (for example your phone headphones)

    If the headset works in another device, than it might be your controller.

    If the headset works in another controller, than it's your controller for sure.

    If another headset works in your controller, we can also assume that headset/jack is broken.

    Let me know :)
  5. InsectCentaur37 Win User

    Xbox controller reset

    Try to use the headset to another controller.

    If your headset works to another controller, then it is an issue with your controller that might need to be replaced or repaired.

    You can try first to use another headset to the controller ( the one where your headset it not working ) to see if it is an issue with the headset.
  6. El Mago tv Win User

    Mute symbol permanently on

    • Disconnect the headset or unplug the headset cable from the bottom of the controller, and then reconnect it firmly to the controller (in the expansion port for a headset or the 3.5-mm port for a 3.5-mm chat headset).

    If you have a 3.5-mm chat headset, never pull on the headset cable when removing it from your controller. Remove your headset from your controller by pulling on the body of the headset plug.

    • Make sure the headset is not muted. To do this, check the mute button on the headset controls. (For a headset, the mute button is on the left side of the connector that is plugged into the expansion port of the controller. For a 3.5-mm chat headset, the
      mute button is a slider button on the front of the audio controls that are in the middle of the headset cable.)
    • Increase the audio. If you're using a headset plugged into the 3.5-mm port, go to Settings, choose Devices & accessories, and then select your controller and adjust your audio options.
    • Try using a different controller or headset to check for a hardware malfunction.
    • Update your controller to make sure you have the latest software. See Attach an Xbox One Chat Headset to an Xbox One Wireless Controller.
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Headset and controllers

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