Headset issues

Discus and support Headset issues in XBoX Accessibility to solve the problem; I have set up the Xbox 1s for my son as a parent and child profiles however we are having constant issues with the headset. He can hear his friends... Discussion in 'XBoX Accessibility' started by Rachael MG, Jul 31, 2019.

  1. Rachael MG
    Rachael MG Guest

    Headset issues


    I have set up the Xbox 1s for my son as a parent and child profiles

    however we are having constant issues with the headset. He can hear his friends through the headset but he cannot speak to them, I have gone through all the troubleshooting advice on line and even gone and bought a new headset to see if this would resolve
    the issue but we still have on screen the MIC image with a line through - its not working ?? We have been into GAME for advice too but nothing seems to be resolving it, we have done a power cycle, checked the NAT, checked the controller is up to date, checked
    full batteries, check the Privacy settings but still it is not even recognising that the headset is there ... not on the settings page

    Has anyone else experienced this and have got any advise to resolve please

    :)
     
    Rachael MG, Jul 31, 2019
    #1
  2. REBECCALAARMAN Win User

    Headset

    So could it be a controller issue? And not a headset issue? Especially if the headset works on other devices?
  3. WUIJIBOBO Win User

    Xbox One Headset chat

    Is the headset wired or wireless? If the headset is wired, it could be an issue with the cable connecting the headset to the controller.
  4. InsectCentaur37 Win User

    Xbox controller reset

    Try to use the headset to another controller.

    If your headset works to another controller, then it is an issue with your controller that might need to be replaced or repaired.

    You can try first to use another headset to the controller ( the one where your headset it not working ) to see if it is an issue with the headset.
  5. {Parity} Win User

    Headset Issue

    I understand your frustration. If you change your mind about troubleshooting the issue just post the details of your issue and what you have tried to resolve it so we can try to help. Good Luck! Happy Gaming!
  6. EURYNOME STOLAS Win User

    Headset issues.

    I am making a headset adapter on [Mod Removed] tonight if you want to see how easy it is. Come check it out depending on how many viewers I might give it away. I already have one I use with my astro a40s so see you there
Thema:

Headset issues

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